Just need Enterprise to agree that 4 pm on Feb. 10 to 11:15 am on Feb. 12 isn’t three days.
2/13/2022
Laurel A. VERIFIED CUSTOMER
You were awesome
2/13/2022
Michael S. VERIFIED CUSTOMER
Jay was a great help. He kept me informed of potential problems in the future. All the problems were addressed as requested. The problem is when I payed for everything in the AM through Jomi(?) and requested a copy of all work emailed to me, she confirmed my email address and I have not received a copy yet. I live in Alaska and that is why I requested the copy. My daughter mentioned no issues when she picked it up. Pleasedwith everyone but Jomi.
2/12/2022
Vannie I. VERIFIED CUSTOMER
I am always satisfied with the service that Jomi gives me; this time, the timing was a little long and my dog, "Mr. Wiggles" got "bored" and I was having a little trouble with him, but that wasn't your problem. I was told that the service would take about an hour, but it was two hours and that was too long to have my dog with me. Thank you, Vannie I
2/12/2022
Elvia G. VERIFIED CUSTOMER
Great job
2/12/2022
Todd M. VERIFIED CUSTOMER
I was traveling and was treated like I purchased my car from this dealership thank you
2/12/2022
Maria L. VERIFIED CUSTOMER
The service was quicker than I expected. However, I asked if they can replace the tire air covers that are missing. She said yes but they were not replaced.
2/12/2022
Randy D. VERIFIED CUSTOMER
When we made the appointment to have the work promised by Toyota,I was told it would take around 6 hours. The appointment was for 9:30 on Friday. For some reason there was miscommunication as to what needed to be done and it took much longer for the service to be completed. It was important for me to be able to return to Othello before dark as I have impaired night vision. Had I known it would have taken so long I could have made other arrangements. I had discussed the need to not drive in the dark with several people in the service department. I don’t
2/12/2022
Chris S. VERIFIED CUSTOMER
Great and fast service!
2/12/2022
Joe S. VERIFIED CUSTOMER
Mario was courteous and conscientious even on a very busy day.
2/12/2022
John S. VERIFIED CUSTOMER
Visit went well
2/11/2022
Stacey S. VERIFIED CUSTOMER
Service was awesome and the advisor superb
2/11/2022
Ken Y. VERIFIED CUSTOMER
Friendly and helped me get my vehicle taken care of. I felt like I was Toyotas only customer.
2/11/2022
Stephen F. VERIFIED CUSTOMER
Jomi Gross was exceptional. She made sure I got what I paid for on the detail of my car. I didn't need to worry because she was making sure my car got everything done I asked for and more. She is a super star. I will return and continue to bring my business to Toyota of Tri-City
2/11/2022
Veronica H. VERIFIED CUSTOMER
Very friendly and kind. Raul took care of making contact with the warranty on my SUV. Highly recommend Raul for outstanding customer service. -Herrera Family from Sunnyside
2/11/2022
Justin S. VERIFIED CUSTOMER
The facility is just as top notch as the employees and service. Cheers ;)
2/11/2022
Teri P. VERIFIED CUSTOMER
Always an amazing experience at Toyota or tri cities! Love this place!
2/10/2022
Xaiobing L. VERIFIED CUSTOMER
My car maintenance process is only 10 minutes and I don't know if they can check on what parts and what maintenance is done in 10 minutes.
2/10/2022
Steven M. VERIFIED CUSTOMER
Alway excellent service. Really like the cookies and coffee????????