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Real Reviews from VERIFIED CUSTOMERS
Tanyon B. VERIFIED CUSTOMER
Very informative and helpful
11/15/2024
Heath W. VERIFIED CUSTOMER
4 hours for an oil change and programming a key?
11/15/2024
Lisa L. VERIFIED CUSTOMER
Everyone was SO nice and professional…and you have comfy seating, cookies, coffee and hot chocolate…AND the whole thing was within stated timeframe. Thanks to all ????????
11/15/2024
Robert S. VERIFIED CUSTOMER
He was extremely helpful.
11/15/2024
Daniel S. VERIFIED CUSTOMER
My service was done alot quicker than the estimated time. Very satisfied with the service on the car and the helpful Toyota employees ????
11/15/2024
Alexandra H. VERIFIED CUSTOMER
Raul went the extra mile to help me this service appointment. At the previous service I was denied a claim for unreasonable reasons. Raul demonstrated amazing customer service buy listening to my concerns and making correcting the issue. I really appreciate his friendly and patient decorum. He also retained a policy I would have otherwise canceled if this issue had not been resolved. Thanks Toyota team!
11/14/2024
Bruce C. VERIFIED CUSTOMER
Super job. Thx
11/14/2024
Linda B. VERIFIED CUSTOMER
I have consistently been satisfied with the service at Toyota of Tri-Cities. Your service team is maintaining my vehicle at a level where I do not worry about its reliability. I appreciate that.
11/14/2024
Tammy M. VERIFIED CUSTOMER
Great customer service!
11/14/2024
Mark R. VERIFIED CUSTOMER
Always happy with the work and personnel at the dealership.
11/14/2024
John M. VERIFIED CUSTOMER
not treated with basic respect. service writer was not well versed on the check-in, and the handling of the paperwork upon completion was a completely rude experience. horrible
11/14/2024
Bettyjo S. VERIFIED CUSTOMER
I was surprised with how fast my car got serviced and back to me. Never had it done that fast before.
11/14/2024
Lori W. VERIFIED CUSTOMER
Kevin was very helpful and polite. He helped me get the sticky hood latch on my ford Explorer to loosen up and close before I drive away.
11/13/2024
Peter K. VERIFIED CUSTOMER
Fantastic as always. Great pleasure to be helped by David.
11/13/2024
Lisa B. VERIFIED CUSTOMER
Raul made my car servicing an easy process from the moment I drove into the shop. Very thorough, efficient, and pleasant.
11/13/2024
Keith C. VERIFIED CUSTOMER
Thanks
11/13/2024
Jaunita R. VERIFIED CUSTOMER
Exelent service by BRYANT
11/13/2024
Jocelyn M. VERIFIED CUSTOMER
Nice service.
11/13/2024
Barb S. VERIFIED CUSTOMER
Excellent service and concern about the owners questions. I will continue to recommend Toyota, my son has a RAV4! Thank you!
11/13/2024
Marisela V. VERIFIED CUSTOMER
Completely satisfied
11/13/2024