I was happy with the length of time for service, Also, courtesy of people at the check out counter.
1/14/2022
Kathy S. VERIFIED CUSTOMER
Our salesman was Diego, he was great! Friendly, prompt on texts, and knowledgeable.
1/14/2022
Karla S. VERIFIED CUSTOMER
You were extremely busy today
We had a dead battery
We were fixed all up in a matter of hours
Thank you so much
1/14/2022
Charles H. VERIFIED CUSTOMER
Jomi is the best, providing first rate customer service.
1/14/2022
Aaron P. VERIFIED CUSTOMER
Nice and professional.
1/14/2022
Corinne R. VERIFIED CUSTOMER
Brianna was very professional. She spoke up and you could understand her through the mask. She listen to what I had to say and took care to repeat it back to me. I really appreciated her sunny disposition. She did a really good job A++!
1/14/2022
Teresa D. VERIFIED CUSTOMER
We live in LaGrande( 2 hours away) and I called and they said that they had express and I would be able to get in. When we got there we were told that it was a long wait and they didn’t have any shuttle cars. They ended up getting us in so that was very nice but very frustrating that we drove two hours and almost didn’t get an appointment.
1/14/2022
Jim S. VERIFIED CUSTOMER
Really valued Juan’s sincerity & effort to please!
1/13/2022
Todd C. VERIFIED CUSTOMER
The service reps are polite and very helpful but the wait-time to drop off a vehicle for a scheduled appointment was really long today.
1/13/2022
Raymond L. VERIFIED CUSTOMER
Shelby was great to work with.
1/13/2022
Virginia W. VERIFIED CUSTOMER
I was very happy with the communication and service. Thank you
1/12/2022
Scott B. VERIFIED CUSTOMER
Jay was through and a pleasure to work with.
1/12/2022
Stella G. VERIFIED CUSTOMER
Jomi always gives us excellent customer service.
1/12/2022
Melinda B. VERIFIED CUSTOMER
You are welcome!
1/12/2022
Rena G. VERIFIED CUSTOMER
It was great
1/12/2022
Kathleen G. VERIFIED CUSTOMER
Evan Taylor was very very patient with us, he even told us stories while we were waiting for the financial office on finishing up paperwork. We really appreciate his hard dedicated work.
1/12/2022
Gabriel P. VERIFIED CUSTOMER
There is a lot time consumed by folks doing the paper work before and after the appointment. I estimated the time for work on my Tundra to be around 45 minutes, yet the people entering data spend over an hour and fifteen minutes. You must look into why this is happening.
Thank you for asking for feedback,
An unhappy customer
1/12/2022
Delia M. VERIFIED CUSTOMER
Jay was very helpful and professional. He always explains what steps are being taken to make sure my car is in good condition. Thank you Jay.
1/12/2022
Gary P. VERIFIED CUSTOMER
Appreciated Jomi’s thoroughness and recommendations. I sensed she he ad my best interests at heart.
1/12/2022
Anita F. VERIFIED CUSTOMER
Appreciated Juan's help getting my front panoramic camera set again. Above and beyond , says so much about an employee.