Service department was good to deal with parts department was another story not happy!!
1/8/2022
Tara D. VERIFIED CUSTOMER
Shelby provides exceptional customer service. I have been very pleased with all my interactions at Tricities Toyota. Thank you!
1/8/2022
Laurel L. VERIFIED CUSTOMER
David was friendly & professional. My car was done way faster than I was told it would be.
1/8/2022
Rhonda R. VERIFIED CUSTOMER
We love Jomie and her team.
1/7/2022
Keven N. VERIFIED CUSTOMER
Had to wait too long. Sorry.
1/7/2022
Theresa A. VERIFIED CUSTOMER
Quick friendly service, loved the coffee lady she is great! So wasBrianna!
1/7/2022
Susan C. VERIFIED CUSTOMER
I love my purple Rav4. Jomi Gross is an amazingly beautiful person. Her customer service is the best. She knows and loves her job. This is for Jomi-Gooooooo Hawks!!
1/7/2022
Victor V. VERIFIED CUSTOMER
Shelby was super nice and willing to help . Explained what was need for truck and got it done thanks a lot . Thanks
1/7/2022
Janet S. VERIFIED CUSTOMER
Juan was very professional and polite. He helped me in the past with a previous service issue and has always gone above and beyond. I am very happy to see him promoted as he is very deserving of his new position. Although the service took longer than expected, I was highly satisfied with Juan’s excellent customer service.
1/6/2022
Kay F. VERIFIED CUSTOMER
No service was done to my vehicle. I have been waiting 2 months for the heater blower motor to come into stock so that it can be replaced. My heater continues to make a loud, shrill noise when I use the heater on my 2 and a half year old, $65,000 Sequoia. I am still waiting on the part and the repair.
1/6/2022
Robert S. VERIFIED CUSTOMER
Thank you Jay great job. Well done
1/5/2022
Sarah W. VERIFIED CUSTOMER
Great service, Toyota of Tri-Cities!
1/5/2022
Tracy P. VERIFIED CUSTOMER
Always great customer service
1/5/2022
Andrey S. VERIFIED CUSTOMER
Great team great work and most of all On time
1/5/2022
Ngoc N. VERIFIED CUSTOMER
Very good
1/5/2022
Terry S. VERIFIED CUSTOMER
I appreciate the quality of service I always get at your dealership. Keep up the good work and I will continue to get my service done at your dealership.
1/5/2022
Roshawn C. VERIFIED CUSTOMER
Good job
1/4/2022
Eunice A. VERIFIED CUSTOMER
Thank you for taking care of me and going the extra mile. Eunice