Took about 4 hours to resurface front rotors and replace front brake pads with an appointment.
2/27/2025
Linda K. VERIFIED CUSTOMER
Excellent service!!
2/26/2025
Rick H. VERIFIED CUSTOMER
I did not like the automated appointment , felt very impersonal
Also requested a copy of my vehicle service and had to call 5 hours later to get it
2/26/2025
Kristy B. VERIFIED CUSTOMER
Thank you so much. I appreciate the care you took on my brake maintenance. I always feel like my car runs better after it’s been serviced, no matter what is done. It gives me peace of mind.
2/26/2025
Marco Z. VERIFIED CUSTOMER
it took a long time to get my car back to just get it back without anything being done.
2/26/2025
Sumintra I. VERIFIED CUSTOMER
Juan was very thorough and he took the time to explain everything in detail. I truly appreciate that.
2/26/2025
Cecil S. VERIFIED CUSTOMER
The service personnel were friendly and upfront about the costs and time to complete it. The service was done 30 min early and checkout was quick and polite. They should be recognized for their loyalty and customer service
2/26/2025
Felix G. VERIFIED CUSTOMER
I happy with the service
2/26/2025
Nathan C. VERIFIED CUSTOMER
Shelby did a good job handling my service appointment.
2/25/2025
Tammy F. VERIFIED CUSTOMER
Bryanna was knowledgeable, professional and welcoming. I had a great experience at the service department with her start to finish.
2/25/2025
Thomas W. VERIFIED CUSTOMER
No complaints. Friendly, efficient, and prompt.
2/25/2025
Rosa R. VERIFIED CUSTOMER
Keep up your good work ????
2/25/2025
Randy T. VERIFIED CUSTOMER
Very attentive!
2/25/2025
Robert N. VERIFIED CUSTOMER
They could have given me more updates on how long the task will be completed.
2/25/2025
Kathleen W. VERIFIED CUSTOMER
After arriving at 11 am, I was told my car would be finished by 1 pm and then it was extended to 2:30 and when I finally got my car, it was after 3 and I had to drive home in rush hour traffic and a wind and rain storm. fortunately, my new windshield wipers performed galllantly and I arrived home safely. My car was delivered to me in the service bay with the door open ready for my approach. Nelson was in control all the way.
2/25/2025
Donna R. VERIFIED CUSTOMER
Good people at the dealership.
2/25/2025
Julie R. VERIFIED CUSTOMER
Great experience and great service.
2/25/2025
Rahul R. VERIFIED CUSTOMER
Pleasantly surprised with my experience. Staff was friendly and kept me updated throughout the entire process. Vehicle was returned with issue corrected. Nelson was great to work with as was the tech working on the vehicle.
2/24/2025
Adam S. VERIFIED CUSTOMER
I have already talked to your customer service manager about my disappointing experience with Toyota. I’m not overall satisfied with the maintenance plan that I am on. I asked to have my tires balanced when I set up the appointment and that was not notated nor was it taken care of during my appointment. And worst of all, I was told that I need new tires when I have only driven on my current tires for 42,000 miles instead of 60,000. I have been a very loyal Toyota customer, but I am looking to take my business elsewhere.