The whole time went smooth& I was treated very kindly!
Love this Toyota dealer!
10/5/2024
Deborah R. VERIFIED CUSTOMER
We have a new service advisor after 17 yrs with our other one. They have changed their process when arriving for service. The gentleman that checked me in was great & very knowledgeable and the new advisor was great.
10/4/2024
Susan H. VERIFIED CUSTOMER
Will Menendez Rivera kept me up on all that was going on with my vehicle. From tires, oil change etc. He even said my vehicle 2023 Venza 8203 miles at one year old was in perfect condition. Very happy with service at Tricity Toyota!
10/4/2024
Connie B. VERIFIED CUSTOMER
I was expected to wait an hour and a 1/2 and it only took 45 minutes I was pleasantly surprised.
10/4/2024
Brett H. VERIFIED CUSTOMER
Service is always good. My common experience is there are never enough counter people working and the wait is longer than I would like to be helped.
10/4/2024
Denise A. VERIFIED CUSTOMER
As always great staff and great service.
10/4/2024
Belen R. VERIFIED CUSTOMER
Fast oil change right after work. And the lady at snack area really nice and offering making sure you were good with drinks and the yummy cookies
10/4/2024
Rosa A. VERIFIED CUSTOMER
Señor muy amable muy atento y paciente
10/4/2024
Charlie P. VERIFIED CUSTOMER
Service was complete, thorough, and quickly completed.
10/4/2024
David S. VERIFIED CUSTOMER
All good
10/4/2024
Terry M. VERIFIED CUSTOMER
The only thing I mentioned at checkin was tire pressure indicators were intermittently coming on.
After vehicle was delivered, indicator light no longer on, but pressure monitor feature shows no information on any tire.
Also, I am aware if the complexity involved in changing the cabin filter, but shouldn’t items be put back into the glove box, rather than left on the passenger seat where someone could sit on such items?
Little things, perhaps. But the devil is in the details.
10/4/2024
Richard H. VERIFIED CUSTOMER
Again a superior job by the whole team.
10/3/2024
Dora C. VERIFIED CUSTOMER
Juan is great at explaining the service options. It is much appreciated!
10/3/2024
Todd H. VERIFIED CUSTOMER
It was taken care of very good and not too long of a wait. He was very respectful and explained everything really well
10/3/2024
Agapito G. VERIFIED CUSTOMER
Excellent service!
10/3/2024
Lewis R. VERIFIED CUSTOMER
Great job and done in a timely fashion
10/3/2024
Robert B. VERIFIED CUSTOMER
I was there for 2 hours for a simple oil change
10/3/2024
Judith R. VERIFIED CUSTOMER
Jay provided great service as well as everyone else that I delt with. Thank you. Wonderful customer service.
10/2/2024
Adrian B. VERIFIED CUSTOMER
Service was great. The only negative was the price, a little over the top.