Was surprised it took less time for the service. Only 45 minutes. Instead of two hours .
10/2/2024
Scott J. VERIFIED CUSTOMER
Very nice experience today. The service dept. was courteous and prompt in taking care of me.
10/2/2024
Thomas L. VERIFIED CUSTOMER
Nice job good help to have around
10/2/2024
Karen E. VERIFIED CUSTOMER
Thanks to Jay for ensuring that new wiper blades were installed ( they weren’t), and he got it done!
10/2/2024
Joseph F. VERIFIED CUSTOMER
Always explains what is being done and any recommendations
10/1/2024
Kristine B. VERIFIED CUSTOMER
I paid $99 for a diagnostic fee to find an intermittent issue with my CarPlay connection. But what fixed it was a software update. Why wasn’t the update just done in one of the MANY times I have brought my car in for its regular service? Instead I had to you to do something that should have happened automatically.
10/1/2024
James C. VERIFIED CUSTOMER
Her awareness of my physical condition and the assistance she provided was outstanding. Service, in general was excellent!
10/1/2024
Edward W. VERIFIED CUSTOMER
Great job!!
10/1/2024
Ralph M. VERIFIED CUSTOMER
Overall a good experience. Would've liked a printout of upcoming maintenance.
10/1/2024
Bryon G. VERIFIED CUSTOMER
Fast service with knowledgeable staff
10/1/2024
Marc H. VERIFIED CUSTOMER
It took to long. Was told I should be out in an hour.arived at 8:00. 9:15 agreed to additional work if they could get me out quickly. 9:45 car outside additional work not started. Work finally completed at 10:33.
10/1/2024
Elias C. VERIFIED CUSTOMER
They you
10/1/2024
Andre S. VERIFIED CUSTOMER
I took some photos but I had just detailed my car and you guys left oil marks all over my door so I was upset…. Not happy
9/30/2024
Modesto J. VERIFIED CUSTOMER
Great job.
9/30/2024
John K. VERIFIED CUSTOMER
Thank you! Always appreciate the prompt service and the excellent communication.
9/30/2024
Kathryn K. VERIFIED CUSTOMER
Excellent service.
I always appreciate the quick response to my questions, when I call and have questions about my vehicle.
Thank you again.
Kathy Kitahata
9/29/2024
Mike W. VERIFIED CUSTOMER
Stacy was good
9/29/2024
Reeya R. VERIFIED CUSTOMER
Everyone was great and Stacey was fantastic and humorous
9/29/2024
George C. VERIFIED CUSTOMER
Shelby was polite and professional.
9/29/2024
Kenneth W. VERIFIED CUSTOMER
Thank you Toyota of Tri-Cities. I am always very satisfied with every aspect of your service and facilities, except for only one thing. I wish for those of us waiting for our vehicles that you would provide half & Half for the coffee instead of the horrible packets of powder creamer. Thanks, a loyal customer.