Very effective drive in and check in service. The wait time is understandable since it was busy by over all very good communication regarding the vehicle with the text.
9/18/2024
Van P. VERIFIED CUSTOMER
Your service department is great. However it is not acceptable that a fan with a high-pitched whine is installed in our RAV4. Owners have been complaining since 2020 about this and Toyota's response is basically "when you get older and your hearing deteriorates you won't hear it anymore". NOT ACCEPTABLE. We've owned Toyotas for 50 years and this is the first time we have been really upset.
9/18/2024
John B. VERIFIED CUSTOMER
Staff is always courteous and knowledgeable. Service took the expected time.
9/18/2024
Shelly C. VERIFIED CUSTOMER
I really appreciated his kindness in explaining what had to be done.
9/18/2024
Robert Z. VERIFIED CUSTOMER
Thx Braynt for expediting my service. Great job!
9/18/2024
Shannon G. VERIFIED CUSTOMER
Very intelligent and knowledgeable. Very friendly and took the time to explain.
9/18/2024
Gloria B. VERIFIED CUSTOMER
Quede satisfecha con el servicio,el personal es amable y muy Profesional
9/18/2024
Mark H. VERIFIED CUSTOMER
Raul was great friendly and got the job done!!
9/18/2024
Amy V. VERIFIED CUSTOMER
Bryant was pleasant and quickly helped me get on the road. I appreciate how he was direct and fast. There is another guy who I have worked with and he is not someone I feel confident working with.
9/18/2024
Nancy A. VERIFIED CUSTOMER
Kevin was professional, courteous and helpful.
9/17/2024
Isabel S. VERIFIED CUSTOMER
Great was fast and easy especially not having a appointment
9/17/2024
Alan L. VERIFIED CUSTOMER
The service team took care of the issue with.mjy vehicle in good order and with professionalism. Daniel did great.
9/17/2024
Joseph S. VERIFIED CUSTOMER
Brianna was the star of the show today. She was at 100% & everyone else was at 60%
9/17/2024
Olivia R. VERIFIED CUSTOMER
Quick and efficient
9/17/2024
Anne D. VERIFIED CUSTOMER
I appreciate jay and Nelson’s efforts. I took 3 vehicles in. Camry needed bottom edge of windshield cleaned. It has leaked red and clear fluids on my garage floor. Then ford f 150 had detail problem with trapped seatbelt guide. Then crown Victoria needed windshield bottom edge cleaned. It is running rough. So you have Camry back and I will have you look at crown Vic next. The Camry has not leaked before and crown Vic always ran smooth. Detail hint: it is nice to wipe top edge of side windows. Thank you.
9/16/2024
David M. VERIFIED CUSTOMER
Listened and validated my concerns and questions
9/15/2024
Jandric M. VERIFIED CUSTOMER
Everything is good
9/15/2024
SUSAN E. VERIFIED CUSTOMER
Stacey & Ciscoe were absolutely way above AMAZING ???? ????