The check in process was excellent.
The pick up process was not so good.
7/12/2024
Carol M. VERIFIED CUSTOMER
She was very efficient.
7/12/2024
Laprele H. VERIFIED CUSTOMER
The people in the service dept are rushed and sometimes rude. I really want to find another place to have my car serviced
7/12/2024
Fuamai E. VERIFIED CUSTOMER
Thy all did an amazing job.
Thank you
7/12/2024
Richard Y. VERIFIED CUSTOMER
Great job!
7/12/2024
Bryan T. VERIFIED CUSTOMER
Efficient and pleasant
7/12/2024
Alan H. VERIFIED CUSTOMER
Will was very friendly and helpful. He gave me an approximate time and it was within ten minutes. I call that success!
7/11/2024
John L. VERIFIED CUSTOMER
Pleased that my car was done with service before stated finish time
7/11/2024
Michelle D. VERIFIED CUSTOMER
The staff did a great job with all the computer systems down. They had quite a few grouchy customers which they handled with grace and sympathy. The lady was especially good and kind.
7/11/2024
Jill P. VERIFIED CUSTOMER
Na
7/11/2024
Dennis A. VERIFIED CUSTOMER
My experience today was not overly positive. I arrived at 12:30 pm for an oil change and service. I was told that my RAV4 would be done in an hour to an hour and a half. I did not get out of there until 3:30 pm. I had to go to the service desk three times to find out what was taking so long. I was told that would only be a few more minutes. No one informed me about my car until I ended up standing by the service desk until someone asked me if they could help me. It was a frustrating afternoon. If the service is going to be that bad, I will take my car to another service center.
7/11/2024
John M. VERIFIED CUSTOMER
I was told it would be a 1 hour and 1/2 for an oil change after 2 hours and 15 minutes I had to ask on status on my truck. To be told it was already done.
7/11/2024
Paul B. VERIFIED CUSTOMER
David always is attentive and cares for the needs of his customers! He takes pride in his work and it shows!
7/11/2024
Michael E. VERIFIED CUSTOMER
Friendly and efficient!
7/11/2024
Luke K. VERIFIED CUSTOMER
Service was awesome but can you make sure the sticker in the window is replaced for the oil change interval. Not a huge deal but it's nice to have a new sticker.
7/11/2024
William D. VERIFIED CUSTOMER
Only problem was when service was completed they asked if we wanted to have them bring the car to us I said if it is just outside the service area we can walk to it we were told it was just outside however it wasn’t it was parked across the lot next to the road. Had to go back inside and ask someone where it was parked.
7/11/2024
Pamela C. VERIFIED CUSTOMER
Excellent service
7/10/2024
Nestor G. VERIFIED CUSTOMER
Great customer service, 100% satisfied.
Clean and confort place to wait during the service.