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Real Reviews from VERIFIED CUSTOMERS
Howard R. VERIFIED CUSTOMER
Great service and very friendly. Will definitely return in the future!
6/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Howard, Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Kevin H. VERIFIED CUSTOMER
Service department is excellent
6/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Kevin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our service department! We sincerely value your business and look forward to your next visit!

Jennifer M. VERIFIED CUSTOMER
Very fast and friendly
6/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Jennifer, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Romeo Kia and we hope to see you again.

Mike C. VERIFIED CUSTOMER
Jason was awesome. One of the best experiences ive had under a very stressful situation.
6/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Mike, We are very happy that Jason could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bruce R. VERIFIED CUSTOMER
Jonathan was very courteous and professional. Kept me informed though the oil change and tire rotation. He informed me that I may need an Alignment in the near future because there was the start of feathering on the tires. The service was good and quick. Very good experience in all.
6/28/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Bruce, Thank you for your kind words about Jonathan and this wonderful review! We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

Elaine L. VERIFIED CUSTOMER
Thank you for your kind and courteous service
6/28/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Elaine, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Kia! We sincerely value your business and look forward to your next visit!

Norman L. VERIFIED CUSTOMER
Jonathan is always caring, friendly, and efficient. He makes it a pleasure to have my car serviced ar Romeo Kia.
6/26/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hi Norman, Thanks for your praise and kind comments about Jonathan! Please don't hesitate to reach out if there's anything additional we can do for you.

Ray B. VERIFIED CUSTOMER
Jason is super cordial and friendly and very responsive to texts and phone calls. Also very good at explaining everything. Made for a very pleasurable experience.
6/26/2022
Jean M. VERIFIED CUSTOMER
Was told I was too early & sent home very graciously & pleasantly with a smiling rep
6/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

While we're sorry we couldn't quite get your vehicle done on time, thank you for being so gracious. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Romeo Kia family!

Maryellen M. VERIFIED CUSTOMER
I was completely satisfied with Jonathan, however disappointed that we didn’t get to the cause of the noise. However they offered me suggestions which I will try.
6/24/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Good afternoon, Maryellen. We're sorry to hear that the noise issue was never located. We'd love to hear more about the follow ups you made, and if there's anything further we can do to help you. If an issue is located, bring it back to us and we'll more than happily help you resolve the issue!

Santina N. VERIFIED CUSTOMER
I had the best customer service. He was friendly and Courteous. My car was done in the great time frame.
6/23/2022
Carol E. VERIFIED CUSTOMER
Jonathan was helpful and considerate.
6/22/2022
Joan S. VERIFIED CUSTOMER
I made an appointment for a certain time- dropped my car off about 5 min prior. I waited over 2.5 hours for a simple oil change and tire pressure check. Service was great, problems taken care of but the time spent waiting was a bit much. There are oil change places that get you in and out in 15 min. No complaints of service BUT time waiting for an oil change was clearly too much.
6/22/2022
Terry W. VERIFIED CUSTOMER
The service I receive from this dealership is always impeccable.
6/21/2022
Lynn C. VERIFIED CUSTOMER
Great experience
6/21/2022
Raymond L. VERIFIED CUSTOMER
Nice people to take care of my car thank you
6/21/2022
Aviva G. VERIFIED CUSTOMER
Good communication
6/21/2022
Susan M. VERIFIED CUSTOMER
I am always happy with the service I receive.
6/20/2022

Romeo Kia of Kingston Auto Repair Service Replied:

Hello Susan. We are happy to hear that our team always provides you with great service. We hope you have a great day and look forward to your next visit.

Christian C. VERIFIED CUSTOMER
Stand up dealership, professional employees, personable and knowledgeable.
6/19/2022
Robert I. VERIFIED CUSTOMER
Excellent work
6/16/2022