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Real Reviews from VERIFIED CUSTOMERS
Andrea H. VERIFIED CUSTOMER
High praise for my shuttle driver, Dmiri.
4/7/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Andrea, Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!”

Susan B. VERIFIED CUSTOMER
Everyone is always polite at Romeo Kia. It’s actually enjoyable to go there for service.
4/7/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Susan, We are so happy to read such a great review about Romeo Kia! Thank you so much again for your feedback! We hope you have a great day!”

John H. VERIFIED CUSTOMER
Jason was a consulate professional, he thoughtfully greeted me and acted as a true professional. He is an asset to the Romeo group
4/7/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“John, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!”

Sandra H. VERIFIED CUSTOMER
Associate was excellent. Knew what he was doing and went out of his way to explain and assist me. Great job.
4/7/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Sandra, We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.”

Tara L. VERIFIED CUSTOMER
10 out of 10 completely satisfied
4/6/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Tara, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!”

Dan D. VERIFIED CUSTOMER
I was very satisfied with your service department
4/6/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Dan, We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.”

Donna S. VERIFIED CUSTOMER
The man who helped me at the counter was cordial, patient with my questions, and explained things about my service. I was not happy that after waiting quite awhile the resolution of my repair was not applied until I showed them the problem again. Part is in and I will be returning.
4/6/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Donna, Thank you for your feedback, we would like to address this concern. Please contact our service manager, Dom, at 845-475-3077 ext 524.”

Cornelius G. VERIFIED CUSTOMER
I had a mechanical issue with thermostat i met jason from service dept and he said no problem we will get it fixed I also had issue with other part of car and needed part for that I was told it would be a couple of days,thenI met Johnathan another manager and he was able to get me a loaner car with no hassle and in just minutes the car part came in i was informed and they fixed my vehicle I had a positive experience from Romeo Kia for fixing my vehicle and getting a loaner and Jason was very diligent in researching my warranty and had no bill for car rental and repair very relaxed atmosphere and Jason,and Johnathan and Romeo Kia very efficient in getting me back on the road and truly 5 star experience Romeo Kia thank you Cs glynn
4/6/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Cornelius, we're happy to hear you had such a positive experience with Jason and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!”

Wkny .. VERIFIED CUSTOMER
You said one question this is more than that :(
4/5/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“We apologize for any inconvenience. We would like to address this concern. Please contact our service manager, Dom, at 845-475-3077 ext 524.”

Lisa C. VERIFIED CUSTOMER
I have always been pleased with the service I have received. Everyone is very pleasant and friendly .
4/5/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Lisa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!”

Amy C. VERIFIED CUSTOMER
I appreciate that you were able to replace my rotors and fix my brakes. I knew there was something critically wrong with them but I was baffled that it happened to a brand new car.
4/5/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Amy, It sounds like you had a pleasant experience with us! Your low star rating has us concerned that there was something more we could have done to make your experience better. Please reach out to our service manager, Dom, at 845-475-3077 ext 524 so that we can address any concerns you may have.”

Tricia L. VERIFIED CUSTOMER
Great service!
4/5/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Tricia, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We hope you have a great day!”

Joyce W. VERIFIED CUSTOMER
Thanks it’s worth the trip from Middletown
4/4/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Joyce, thank you so much for the high star rating. We sincerely value your business and look forward to your next visit!”

Cory C. VERIFIED CUSTOMER
Very happy with the customer service!
4/4/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Cory, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We hope you have a great day!”

Anthony L. VERIFIED CUSTOMER
Great assistance and thank you again so much!!
4/2/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Anthony, We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!”

Margaret R. VERIFIED CUSTOMER
I was very satisfied with the service. Jonathan is very professional and personable.
3/31/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Margaret, We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!”

Kathryn D. VERIFIED CUSTOMER
Jonathan was very helpful and made sure I got my car back from servicing when I needed it. Thank you!
3/31/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Kathryn, We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.”

Veronica B. VERIFIED CUSTOMER
Great customer service
3/30/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Veronica, We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do!”

David L. VERIFIED CUSTOMER
Thank you and the Kia team for fixing the car so quickly you people are a blessing.
3/30/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi David, We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!”

Jody H. VERIFIED CUSTOMER
Always a good experience at Romeo Kia. Everyone is very nice.
3/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Jody, Thank you for choosing Romeo Kia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!”