Classic Nissan Williamsburg Auto Repair Service

Loves the customer service!

Excellent, fast service! Great job!

Rosean is always very helpful and accommodating when I bring my car in for service. He takes the time and effort to answer all my questions & provides reassuring support that Priority will continue to take care of their customers. I feel confident in trusting the people there and the services provided. I would highly recommend Priority, based on their customer service alone.

The entire service team was professional ,timely and did an outstanding job in all areas of the service experience

Went in for a oil change. The truck was ready when I returned to pick it up.

I never received any notification via text or phone call that my vehicle was ready for pickup.

Great customer service like the new crew members

We had good,timely service for a problem that came up over the weekend. We appreciate that they gave us a appointment today.

Excellent service

I appreciate the service from Nissan Williamsburg

Bethany provided good service as service rep.

The mechanic that worked on my car (and MOST of the technicians in the shop) worked without any face covering) what they do on thier time is their business, BUT when you’re sitting in my vehicle that I drive my family around in I take issue with how irresponsible he was. I actually had to ask my service writer for paper towels because no one was going to proactively disinfect my vehicle (the service writer apologized and had someone wipe down my driver’s seat, but only because I asked, it wasn’t protocol apparently). If it weren’t for the windows in the waiting area I would have put myself and my 2 daughters that were with me in harms way. I’ve personally lost 2 family members in the last 4 months directly or indirectly due to complications with a COVID diagnosis. I’m offended and honestly pissed that with all that the world has been going through in the last 10 months, Priority doesn’t seem to have its priorities in order. A free oil change as a part of “Priorities for Life” isn’t worth crap if your irresponsible staff kills someone because they don’t take a global pandemic seriously. I’m honestly re-evaluating if I will do business with your location after today in any capacity; service or otherwise. Do better. And not because I’m offended, but because it’s the right thing to do.

The you charged to remove a nail from one tire. Do to COVID-19 service requirements; I chose not to go to Goodyear, where I purchased tires for my son’s car. Safety for him and me going to there for no cost service, I paid. I have given you service on four vehicles for years. I will shop for better service with reasonable prices. Mr Clarence W

Rosean Kemp was great. He was very courteous. He came out to my van to try to solve a key fob problem. When he realized the key fob needed more than just a battery change, he gave me some good advice on how and where to get it fixed.

He provides outstanding service and is extremely professional. Great asset for the company

Thank you.

Great service like always.

My brakes are squeaking

Excellent in customer service and excellent work performance

Great service and performance by associates.