Called Friday to have leased Sentra looked at the brake ignition switch. I specifically asked the advisor to check to see if part was on-hand. After checking they advised yes, they have them on hand. Roll the clock forward on Saturday, diagnostic completed and I was advised the switch needs replaced, OK, when will my car be ready? I was told Monday or Tuesday. I asked what happened to the part that was available Friday. No response. So my point is, I wouldn’t have brought my car in to Priority if there was no part on hand. So I was out a car from Saturday thru Tuesday to wait for a switch. Obviously, this did not make me happy customer. Thank You Dave F
10/1/2020
Bradley B. VERIFIED CUSTOMER
Very efficient prompt and courteous thank you
9/30/2020
Garry L. VERIFIED CUSTOMER
Thank you
9/30/2020
Walter G. VERIFIED CUSTOMER
10
9/30/2020
Kenneth R. VERIFIED CUSTOMER
I really appreciate the fast professional service. I never unsatisfied with their customer service.
9/30/2020
Matthew C. VERIFIED CUSTOMER
Fast service and great communication. Thanks again.
9/30/2020
Jean B. VERIFIED CUSTOMER
My service advisor was helpful and polite and just the best.
9/29/2020
Jean N. VERIFIED CUSTOMER
They kept me updated on the status of my vehicle and were very accommodating with setting up billing with Carmax. The waiting area was also very comfortable.
9/29/2020
Lisa C. VERIFIED CUSTOMER
Service was on time done right and there was a clear desire to meet needs and anticipate future needs
9/28/2020
Staci C. VERIFIED CUSTOMER
It was such a quick service and attentive! I can’t believe how thorough and quick it was to do this and I appreciated how clear the communication was throughout the service. Great job! Thank you!!
9/28/2020
Alicia W. VERIFIED CUSTOMER
You guys are AWESOME
9/28/2020
Bethany S. VERIFIED CUSTOMER
First time here, I will be back. All went so much better than expected,
Staff is superd. Thank you.
9/26/2020
Jose C. VERIFIED CUSTOMER
Truely superb customer service!
9/26/2020
Thomas C. VERIFIED CUSTOMER
Great job
9/25/2020
AMANDA K. VERIFIED CUSTOMER
He was very nice and kind. He took the time to explain things to me. He is very person centered!
9/25/2020
Lisa G. VERIFIED CUSTOMER
Our truck has had the same issue for 3years!!! We got rid of it and bought a Toyota!!!! Thanks for doing nothing about an ongoing issue!!!
9/25/2020
Kiyana A. VERIFIED CUSTOMER
Service was efficient and quick. Bethany was very welcoming and friendly.
9/25/2020
Steven S. VERIFIED CUSTOMER
Profesional, reliable, and efficient service as always.
9/25/2020
Alexxis J. VERIFIED CUSTOMER
Great customer service
9/25/2020
Alice B. VERIFIED CUSTOMER
Rosean gave excellent service and advice for my vehicke.