Took Vehicle in for an oil change and was presented with a list of $1000 worth of deficiencies in the vehicle one was that I need a new wiper blades I just replaced Two weeks earlier I think your prices to change cabin filters and air filters is extremely way too much $75 to change the cabin air filter when I can buy one for $16 at a local auto parts store pop the glove box on bolt bolt and put the filter in myself it’s ridiculous. No problem with the service advisor that I had talk to you
2/21/2020
Robert C. VERIFIED CUSTOMER
Awesome Service!!!
2/21/2020
William W. VERIFIED CUSTOMER
Everyone did a great job getting my Toyota Tundra up to par.
2/21/2020
Edith L. VERIFIED CUSTOMER
Alway good friendly service and good coffee
2/21/2020
Chris B. VERIFIED CUSTOMER
I hate surveys
2/20/2020
Michael S. VERIFIED CUSTOMER
Prompt, professional, and personable service as always! Thanks!
2/20/2020
Angela P. VERIFIED CUSTOMER
This was my first experience at the Williamsburg dealership. Everyone was very helpful. Mr. Mcferrin provides me with much information about having my tires installed. Very pleased with the service!
2/20/2020
Lisa M. VERIFIED CUSTOMER
Had vehicle ready quickly! Great job!
2/20/2020
JOSE C. VERIFIED CUSTOMER
Always provides Excellent Customer Service!
2/20/2020
Jose C. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE!!!
2/20/2020
Ashley B. VERIFIED CUSTOMER
She was very nice and patient.
2/19/2020
Hezekiah F. VERIFIED CUSTOMER
Ben was great and very helpful!
2/19/2020
Brittany A. VERIFIED CUSTOMER
I dropped my car off for an 8 am apt and called at 2 pm to find out the status. They told me it had just been pulled back. This seems like an extremely long wait when you have an apt. When I’ve taken my car to the Newport News priority they vacuum the floor mats in the front. The guy who was doing check in this morning was by himself and did a great job.
2/18/2020
Troy O. VERIFIED CUSTOMER
Thank you
2/18/2020
Kale B. VERIFIED CUSTOMER
Oil change took one and a half hours . Oil change was due at 74,000 got a reminder sticker that said 75,0000 miles. Technician was confused when changing my oil needed help several times from supervisor
2/18/2020
REBECA R. VERIFIED CUSTOMER
I’m very satisfied whit the service they provided
2/18/2020
Walter G. VERIFIED CUSTOMER
Amazing service from start to finish
2/18/2020
Russell F. VERIFIED CUSTOMER
They took my car right in to be fixed when I could not drive it anywhere else if they been booked. I was from out of town and appreciate the fast service. They only Nissan dealer I’ll go to again.
2/16/2020
Dean S. VERIFIED CUSTOMER
Kyle the service technician did a great job.
I'll request him when I return for future service.