Everything went well today. The drive was nice and on time, and the ladies in the services department are awesome. The pregnant on is my favorite.
2/6/2020
Melissa D. VERIFIED CUSTOMER
Great service!
Timely, professional, and honest
2/6/2020
Carolee D. VERIFIED CUSTOMER
I was surprised you charge for tire rotation. The two other dealers where we bought cars (Honda and Buick) provide it. In addition, when we bought tires at Discount Tire for our Dodge they came with lifetime free tire rotation. Staff were appropriate in letting me know up front and the charge is small, I just assumed it was part of the service package. I “bought” the tires from Nissan-with the new car. (Kind of like the luggage rack that was in the back seat (not put on yet) that was taken out of the car on the day I purchased the car-I didn’t care because I wouldn’t use it anyway. I do wonder now how much I paid for it and what future surprises I’ll have..). Already one recall and a back hatch door that leaks water in the “insides” down the sides. In spite of the above, I do love my Rogue and appreciate the local Nissan dealership-I am just surprised.
2/6/2020
Howard R. VERIFIED CUSTOMER
Another great service and review by Ben.
2/6/2020
Bethany H. VERIFIED CUSTOMER
Bethany is a fantastic person! She was very attentive to my needs. Thanks Priority!
2/6/2020
Carl D. VERIFIED CUSTOMER
Great Experience. Ben was awesome and very helpful. Got quick service with a smile
2/6/2020
Dina M. VERIFIED CUSTOMER
Bethany was awesome! Thank you for the service. I’ll be back!!
2/5/2020
Richard H. VERIFIED CUSTOMER
Always friendly and professionalWhen I drove away I knew you had done a thorough job
2/5/2020
Carolyn F. VERIFIED CUSTOMER
I know my needs will be met when I come to you. It is always a very professionally handled visit.
I do not care to go anywhere else!
2/5/2020
Andrew A. VERIFIED CUSTOMER
Thanks
2/4/2020
Richard M. VERIFIED CUSTOMER
I was treated as the most important person in the shop upon arrival. Bethany was friendly, professional, and personable. She took care of everything I asked and made recommendations for future care to maintain my truck in tip top condition. When I inquired about a local restaurant she graciously offered to have me shuttled to a local favorite. Jack, the shuttle driver, was knowledgeable of the area and intelligent. I thoroughly enjoyed the stimulating conversation with him. The service to my truck was completed early. Bethany called and delayed the pickup as I requested. The result was a thirty second wait after paying for my meal and walking outside. Your people are a true blessing to your business.
2/4/2020
Jim L. VERIFIED CUSTOMER
Timely and efficient
2/4/2020
James G. VERIFIED CUSTOMER
Keeley was great. Totally pleased with the service
2/3/2020
Megan L. VERIFIED CUSTOMER
Fast service
2/2/2020
Patrick S. VERIFIED CUSTOMER
I was satisfied with the services I received from Priority today.
I was concerned about having to return for a second service just minutes after picking up my car after my scheduled service due to the tire pressure warning coming on. However, Priority Nissan Williamsburg staff and maintenance team worked with me as quickly as the service could allow to get my car double checked and back to me. Thank you for the great service and I intend to return again for future services.
2/2/2020
Joseph Y. VERIFIED CUSTOMER
I was not satisfied with my experience at all. I dont ever want to deal with Ben again I have 3 nissans that I have bought from priority and today really disappointed me.
2/2/2020
Godfrey L. VERIFIED CUSTOMER
Thank you. To start,your representative was great. She was very friendly and thorough. The service was timely. Cons- The register did not have cash to give change for my service. My wife had her card luckily because I left mine home due to carrying ample cash for the day. The technician left perfect grease stains on my light grey visor, placing the sticker in windshield. My visors were down so had to be moved to place sticker. The rep recommends 500 plus dollars worth of service on my vehicle which i plan to do but she was not sure if you carried Honda specific coolant for my priority accord. My beautiful wife recieved a complimentary car wash when she brought it in last time. I received grease stain.????
2/2/2020
Thomas N. VERIFIED CUSTOMER
Thanks for the fast turnaround, finding the recall l, and letting me know about the stripped bolts on the valve cover. Oh the engine bay looks WAY BETTER too.
2/1/2020
Lisa R. VERIFIED CUSTOMER
Excellent service
2/1/2020
Gary L. VERIFIED CUSTOMER
First visit and was thoroughly impressed with your operation.