Very curious! Well respected and great manners... very Knowledgeable..
1/25/2020
Azah B. VERIFIED CUSTOMER
I came in for a simple priority oil change and state inspection and was told I have several lights out and needed a tire busching in order to pass. My representative was very nice and answered my questions. My dissatisfaction comes when a driver flashes me to tell me I have a head light out. My car never pulled to the left and now it does. To make matters worse I have a squeaking sound that was not there before.
1/24/2020
PEARLINE J. VERIFIED CUSTOMER
Timely, honest, and courteous service was given. I truly appreciate it.
1/24/2020
Amy D. VERIFIED CUSTOMER
Bethany is friendly and knowledgeable
1/23/2020
Timothy H. VERIFIED CUSTOMER
Always a pleasure working with Bethany!
1/23/2020
Carol B. VERIFIED CUSTOMER
Absolurely good customer service with Brittany!
1/23/2020
Anne A. VERIFIED CUSTOMER
Ben is always knowledgeable and personable. A wonderful professional.
1/23/2020
Gerry B. VERIFIED CUSTOMER
I was out of town when my oil change indicator come on the display. Made an appointment to have my vehicle serviced at Priority in Williamsburg VA. Everyone was very polite and pprofessional. Service time was quick plus they checked for any recall items. I would recommend this dealership to other Nissan owners.
Gary
1/22/2020
Margaret I. VERIFIED CUSTOMER
Satisfied. But was disappointed they did not wash the vehicle. They washed the car after the last two oil changes?
1/22/2020
Shawn M. VERIFIED CUSTOMER
I went in for a simple oil change with an appointment set for 8:30. I did not leave until 10:00. My vehicle has about 23,000 miles on it and they told me I had about $1,000 worth of service that needs to be done. The reason I made an appointment was for the service to be completed in a timely manner and for a representative to stall my service to inform me of unnecessary maintenance was inconvenient. If the maintenance was actually needed, it should have been explained AFTER the scheduled service was completed.
1/22/2020
James E. VERIFIED CUSTOMER
Whenever I get my vehicle serviced everyone at the dealership is professional and courteous.
1/22/2020
Robert S. VERIFIED CUSTOMER
Beathly did a outstanding job
1/21/2020
Donna C. VERIFIED CUSTOMER
Always get great service by pleasant eMployees. Thanks so much!
1/21/2020
Lisa D. VERIFIED CUSTOMER
They didn’t change my oil mileage sticker, didn’t vacuum the front and didn’t fix the rear passenger wheel well cover that is coming loose. I was told the recall would take an additional hour from the oil change, tire rotation and inspection but the whole process took an hour so now I am wondering if everything was completed and I have no way of knowing.
1/20/2020
Carleen M. VERIFIED CUSTOMER
When I arrived to pick up my car the work I requested was not completed.
1/19/2020
Ellen B. VERIFIED CUSTOMER
Bethany helped me get my tire repaired at 4:30 on a Friday evening. That is awesome service!
1/18/2020
Abner Leonel. VERIFIED CUSTOMER
Take 2 hours and 30 minutes for oil change.
I make appointment 3:30 pm and I bring my car 3:15 and they give my car 5:05 pm
1/18/2020
Briana A. VERIFIED CUSTOMER
When I called to make the appointment I was asked if I wanted 8 or 9 am. I chose 8. When I arrived at 7:57 am, I was told by the assistant service manager that somehow my appointment time was listed at 1:30 pm, which is not what I was offered or selected. He quickly moved the appointment time to 8 and I was still out in a very reasonable amount of time. When my car was done, Bethany just handed me the paper and said “here you go”
And kept walking. No “everything looks good” or “we made some recommendations for service for the future”. Nothing. It was borderline rude instead of just questionable customer service.