Classic Nissan Williamsburg Auto Repair Service

Bethany was great. She greeted me right away and kept me informed about my Vehicle. I would recommend Bethany to anyone.

Very professional and texted me with updates. Very satisfied

Great service! The necessary repairs were done quickly, and the checkout process was very efficient. The fact that we could pick up the car on Friday night was very helpful. Thanks for being so accommodating.

Although, we were delivered our vehicle, communication was completely lacking. We should have been called on Monday morning and told that Nissans part ordering system was down and the first time we even got a call was Wednesday morning, after we made several attempts to call Ben on Tuesday when we were told our vehicle would be fixed by. Only to be told Wednesday that the part wasn't even ordered. We had to call our NY dealer and was told to get an after market part under our Zerek warranty. Then we were called again Thursday evening at 5pm to be told the transmission was bad and needed to be replaced with a 75% chance that it would be fixed by end of day Sat. No one seemed concerned that our family was stuck almost 700 miles from home and couldn't offer any suggestions besides us forking over money to rent our own car. We were told to file a claim to get a rental to drive from VA to Upstate NY. After panicking all evening about getting home we were called Friday morning and told it was fixed and they forgot to reset the vehicle and it wasn't the transmission. I feel like this experience has made me never want to buy another nissan, and ruined our vacation. Not only is the car unreliable, the customer service was too.

Bethany is always so polite and helpful!

Thank You

Great service and great communication!

Staff is awesome , friendly , polite . I’ll keep coming back ! Thanks Ben !

There was some miscommunication about as is warranty when purchasing the car. So I asked for service to speak with our salesperson or a manager about at least checking the freon for the ac,that was not done. When my wife dropped the car off she was not greeted with hello or welcome new customer( our first visit to service ever) and was quoted prices write off the bat saying that because we bought it used we have to pay. I havent even gotten the paperwork from the bank to make the first payment yet. Not a good experience.

Bethany is the best

Prompt and courteous.

I will be back thanks

Bethany provided great service!

Bethany was very friendly, helpful and very informative! She was honest and I appreciated that more then anything!

Great job

I was offered a handwash of my vehicle which includes vacuuming of front mats. The front mats of the vehicle were vacuumed but the car was not washed although my invoice states that it was.

Always good service

Great. Service

Ben has been very kind and pleasant to do business with. Take care of him. Hatd job over there pleasing people

Very helpful and professional. Promote her!