A bit ridiculous that my car was there for 7.5 hours for an oil change, new tire, alignment, and state inspection. Why is it that your company has to go all the way out to Richmond to bring back a tire? It saddens me that you save a few bucks at the cost of a customer’s time and happiness. I don’t know why it took 3 hours to even get to the state inspection. If the state inspection was done first, then I would not have had to wait 4.5 more hours to get a single tire replaced. While Ben took some money off, it is still the principle of it, and the fact that an apology was never even given. I came to this Priority Nissan because I got tired of the rudeness and inefficiency of the staff at the Newport News location, but this visit was a disappointment as well.
4/1/2019
Patrica L. VERIFIED CUSTOMER
Free inspection yea!
4/1/2019
Wilhelmenia S. VERIFIED CUSTOMER
I appreciate having a place to go wberr I can trust the people to give me good quality service.
4/1/2019
Nicole C. VERIFIED CUSTOMER
The staff was friendly and they got me in and out. Thanks!
3/31/2019
Dejuana W. VERIFIED CUSTOMER
Service was great but I'm now having brake noise I didn't have prior to my tire rotation. No problems were reported in the paperwork I received upon completion of the work done.
3/31/2019
Laura H. VERIFIED CUSTOMER
Your team continues to go above and beyond to exceed my expectations. This is refreshing in light of many companies, who miss the mark
3/31/2019
Verna C. VERIFIED CUSTOMER
I love Nissan.
3/30/2019
Deane G. VERIFIED CUSTOMER
Thank you, Beth . Double thanks to Jay.
3/29/2019
Gregory K. VERIFIED CUSTOMER
The service department is above excellent. They always treat us like family and I will always bring our vehicles to Ben. He is AWESOME!!!
3/28/2019
Jose C. VERIFIED CUSTOMER
Always great!
3/28/2019
Kae B. VERIFIED CUSTOMER
My first visit to priority. Very nice friendly service. Will have no problem going back.
3/27/2019
Barbara E. VERIFIED CUSTOMER
I need Priority Nissan to have qualified service personnel to service my 2018 Nissan Leaf. Is that effort being addressed?
3/27/2019
Mark M. VERIFIED CUSTOMER
Well done. Fyi I spent 30 years in car business now retired.
3/27/2019
Tonya R. VERIFIED CUSTOMER
Thank you!!
3/26/2019
Gary D. VERIFIED CUSTOMER
Bethany is very professional as well as customer oriented. This is one of the reasons that we continue to bring our vehicle back to Prouority Nissan. Please be sure she gets the recognition.
3/26/2019
Julia S. VERIFIED CUSTOMER
Top notch service. Thank you!
3/26/2019
VICTORIA L. VERIFIED CUSTOMER
As always, he is very courteous. Service was done quickly. A good experience! Keep up the good work!
3/26/2019
Kerry S. VERIFIED CUSTOMER
Very good service today
3/25/2019
Mary W. VERIFIED CUSTOMER
Always a pleasurable experience with Prority Nissan in Williamsburg!
3/24/2019
Lynn M. VERIFIED CUSTOMER
Bethany is always a pleasure to work with. She’s very professional, accommodating and helpful. She is an asset to Williamsburg Priority Nissan!