Ben like always is second to none. Outstanding customer service!
7/29/2023
Daniel Z. VERIFIED CUSTOMER
Ben has always made sure that the service provided is top notch. He is the “go to man” when I need service for my Nissan.
7/28/2023
Kay W. VERIFIED CUSTOMER
Everyone was friendly and professional. As I was driving to my appointment my tire pressure light came on; I told your service person she said she would get it checked out for me. I was contacted and received an explanation of the problem and what it would cost to get it replaced. Excellent Service!
7/28/2023
Scott J. VERIFIED CUSTOMER
Ben always does a great job and is extremely helpful.
7/28/2023
Jacqueline J. VERIFIED CUSTOMER
Every one in the service department is always very helpful and kind. They explain the process very clearly.I love going to them.
7/28/2023
Yvonne J. VERIFIED CUSTOMER
Very professional, people skills are refreshing, and knowledgeable.
7/27/2023
Nicola J. VERIFIED CUSTOMER
He was very professional and attentive
7/27/2023
Dawn M. VERIFIED CUSTOMER
Ben is consistently great!
7/25/2023
David M. VERIFIED CUSTOMER
Was very satisfied with staff and service manager. They were very helpful.
7/25/2023
David W. VERIFIED CUSTOMER
I don’t do surveys but you guys are awesome. Keep up the good work
7/24/2023
Robert H. VERIFIED CUSTOMER
Explain everything what needed to be done and how long it will take .Kieran made sure I was completely satisfied with the process!!!
7/24/2023
William S. VERIFIED CUSTOMER
Great Job!
7/24/2023
Robert F. VERIFIED CUSTOMER
Another fantastic visit, ben whether it be over the phone or in person has fantastic etiquette , his ability to develop rapport with customers is a five star level, all questions answered, all needs were met, I have seen enough to know there is unity and symmetry with coworkers at Williamsburg Nissan Classic, the people I didn’t even know, greeted me sitting in the waiting room, another fantastic visit and service . Thank you for taking the time to read this. God bless all of you. Looking forward to the next visit.
7/22/2023
Elizabeth M. VERIFIED CUSTOMER
I had an emergency 9 1/2 hrs from home. ( Cookeville Tn)
A wooden rafter in the middle of interstate 64 took out the tires of 8 vehicles. Mine being one of them. I had just purchased front tires from my local dealer. So I thought Nissan would be the best option to replace my tire. I called ahead and was towed there. I was in and out in no time. The courtesy and kindness I was shown was professional and personable. Thank you for helping me get home safely.
7/22/2023
Mike C. VERIFIED CUSTOMER
KIERAN, WAS EXCELLENT, IM VERY IMPRESSED WITH THE SERVICE AT YOUR DEALERSHIP!
V/R
Mike C
7/22/2023
Christopher K. VERIFIED CUSTOMER
I wish that your success depth could have identified my door lock problem.
7/22/2023
Olesya T. VERIFIED CUSTOMER
Tire rotation was completed and I was advised AFTER the service that it was NOT needed! It would have been helpful to know that BEFORE! Oil change was done in time promised. Very expensive and no incentives to bring the vehicle back to this location for service. We'll consider taking it elsewhere for simple maintenance.
7/21/2023
Norma F. VERIFIED CUSTOMER
Ben in the Service Department is very knowledgeable and always helpful
You are fortunate to have him as an employee