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Real Reviews from VERIFIED CUSTOMERS
Ann H. VERIFIED CUSTOMER
I’ve worked with Ben a couple of times now and he does a great job.
2/15/2023
Nancy S. VERIFIED CUSTOMER
Ben did a super job.
2/14/2023
Doug J. VERIFIED CUSTOMER
Ben did a wonderful job. He explained everything that was being done, and kept in touch with us throughout the process. The repairs were done ahead of schedule, and it was clear that he was personally involved in making that happen. Nissan is fortunate to have him as an employee. 10/10!
2/14/2023
Milosz S. VERIFIED CUSTOMER
Great service with efficient timing.
2/14/2023
Paul C. VERIFIED CUSTOMER
Ben was great and a big help with my oil!! I would recommend him to anyone for service on their vehicle.
2/12/2023
Stephen H. VERIFIED CUSTOMER
Great service with on time performance.
2/12/2023
Barbara K. VERIFIED CUSTOMER
Ben was excellent & kept me updated on the progress of the Bumper part being replaced. Excellent service from Ben. Be sure to share this with him!
2/12/2023
Eddielynn L. VERIFIED CUSTOMER
Your staff are always terrific. Also spoke with salesman Berry very nice and not in the least bit pushy. That was very much appreciated.
2/12/2023
Sarah W. VERIFIED CUSTOMER
Thanks for the service!
2/12/2023
James H. VERIFIED CUSTOMER
Brakes still squeak a bit. Not sure if front or rear. If it’s significant, I will bring it by next week. Jim Hess
2/11/2023
Mark L. VERIFIED CUSTOMER
I brought my vehicle in for and oil change and key fob battery replacement. When I was turned the vehicle back over my keys no longer worked. I took the keys back in to Ben who stated that sometimes it’s the whole system and not just the batteries, and wanted to sell me a 150 dollar diagnostic plus several hours labor and a possible part. I declined, I took the keys home and relearned them to the vehicle and they worked great. Here’s the thing EITHER Ben jumped to a diagnostic fee quickly and genuinely and not trying to sell me stuff I don’t need. Here’s my problem though, the service tech MUST HAVE had to use the “dead key” process to start the vehicle and move it from the shop floor to the outside parking space. So I’m inclined to believe there was a bit of disingenuous activity to get me roped into a minimum 150 dollar diagnostic fee for what was a 2 second fix, if not potentially more. Either way it was not a quality experience and technically not the first time something like this has occurred at this location. Additionally at least check the service records before recommending services. On my recommended service was CVT transmission flush/replace which had been done as recently as this summer, and while the miles may have indicated it from a regular maintenance perspective, service records would have shown it was not needed.
2/11/2023
Herbert M. VERIFIED CUSTOMER
Very professional experience. Good job
2/10/2023
John S. VERIFIED CUSTOMER
I didn’t appreciate being contacted by the sales department while having my vehicle serviced. Ben in the service department was professional, courteous and knowledgeable.
2/10/2023
James B. VERIFIED CUSTOMER
Ben was very polite and attentive.
2/9/2023
Joseph D. VERIFIED CUSTOMER
This was timely service, thank you.
2/9/2023
Douglas M. VERIFIED CUSTOMER
Of course
2/9/2023
Karen J. VERIFIED CUSTOMER
Ben was a wonderful service representative! We are very satisfied with the service.
2/9/2023
Aigul M. VERIFIED CUSTOMER
Hello! It is always a pleasure for me to come to your salon, I like your service, the staff is very polite and delicate. Thank you for taking care of our cars!
2/8/2023
John H. VERIFIED CUSTOMER
Outstanding as always
2/8/2023
Marian R. VERIFIED CUSTOMER
Above and beyond service
2/8/2023