Classic Nissan Williamsburg Auto Repair Service

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Good job…

Great visit. Great care.

Service was quick and a very nice service writer.

Only one thing o was not happy with. When o got into my car the setting screen was all different than I'm used to seeing upon startup. Continued to drive off thinking it would reset to look familiar, but it did not. I was confused, and my son got it back when I arrived at home, but it was not easy. Kept showing 0 average speed. I think it was not reset correct or not completed.

We throughly appreciate the time and effort that Ben gave us thru a long and difficult negotiation with Nissan corporate. He made himself available through out and readily answered our questions.

This time was much better than the last. Although there was nothing that needed to be fixed I like how Ben continuously checked in with me about my vehicle

Ben was incredible. I was in a really tight spot with a car breakdown on the way from dc to Virginia Beach. I didn’t think there was any chance of getting the complex repair done, but your team had things finished within hours after doing everything possible to accommodate my tight schedule. I know this was challenging for your team, and I’m grateful for the amazing customer service.

Great experience

I took my car in on Friday April 29th to have the battery replaced and oil changed. I'm after getting the car back I noticed that my right windshield wiper is hitting the side the edge of the right window and it's making a noise and it was nice doing that before. I called the service department and I talk to a representative but not sure who who she was or her name but in my conversation she's telling me that they would have told me if they do something to the windshield wiper well if you put in the battery in and if you had to replace that or moved out or do something to get the battery in and you're not testing the windshield wiper to see if it's still working you wouldn't know that it's not working I was very offended by cuz you made me feel like I was lying or not telling the truth my windshield wipers were not hitting the side of my window and making a noise before I took the car in and now it is nothing else has changed except for the fact that my car was serviced at priority to get a battery changed in the oilfield oil changed and now my windshield wipers are making a noise and hitting the side and she's like well maybe your windshield wipers need to be replaced with the windshield wipers are clearing the window the fact of the matter isn't that is going too far over to the right to the point that is hitting the side of the window so I asked her to bring my car and she said yeah when we can change a windshield wiper but then that's going to be a cost to me it was working fine before I took it in and now it's not I'm just a little bit disappointed in that type of service that I'm telling you that my car was working fine it was not doing this and then you're telling me that you all didn't do anything when clearly the only thing that has changed from Friday to today is that my car was put in the air for service I did not do anything to the windshield wipers it was when it started raining I noticed the noise and I was at what is going on and I can see that it's going way too far over to the right and it's hitting the side of that window of the windshield so you can give me a call back I don't know the other than that I am happy with the service that I have received at this dealership but I'm not very happy with the fact that now I have a windshield wiper that is clicking or hitting the side of my window every time it rains that's why I'm going to hear thank you

Great service

Eric provided me with prompt and accurate information relative to ascertaining the issues with my car. I appreciated his professionalism.

Today was a great visit

They were quick,fast and in a hurry. They located the problem and fixed it I'm very pleased with t results.

My wife took the car in today and she was very satisfied with the service. ????????

Thank you for always providing the best services for my vehicle. Eric and the rest of your staff were very friendly, professional and knowledgeable.

I love Williamsburg Classic Nissan!!!

Appreciate the good service at the Nissan dealer, good substitute for Infiniti dealer thats not conviently located for me. Thank you.

Ben was very professional and communicated with me throughout the service process

Prompt, courteous service with helpful reminders about upcoming **** maintenance due with price quote. Especially nice since it was helpful, but not pushy! My appointment actually occurred on time & I was in & out quickly. Many thanks to your team! (: