Ben is always honest, friendly and professional. Very happy to see him back in the Service department. The work on my car was done quickly and well.
3/9/2021
Joseph Y. VERIFIED CUSTOMER
Very nice, and gets things done quickly, very professional
3/9/2021
Patrick K. VERIFIED CUSTOMER
The car was in and out in less than an hour!????
3/9/2021
Doreen C. VERIFIED CUSTOMER
It was pointed out to me that it was also time for my inspection. I would have had to schedule another appointment.
3/7/2021
Laura L. VERIFIED CUSTOMER
Took care of inspection immediately and very friendly
3/7/2021
Sidney P. VERIFIED CUSTOMER
Great customer service!
3/7/2021
Clarence W. VERIFIED CUSTOMER
Tire pressure was not adjusted. Numerous times the service I have experienced post Kevin Fox has declined. I will seek alternative car service. Kevin Fox is greatly missed
3/6/2021
Joesph F. VERIFIED CUSTOMER
All done except the car wash. Work completed promptly. Well done.
3/6/2021
Pearline J. VERIFIED CUSTOMER
I received timely courteous service. I would definitely come back to this branch of Nissan. Thanks Team!
3/6/2021
Robin P. VERIFIED CUSTOMER
It was a good experience this time visiting your dealership. Although I made an Appt over the telephone. An Appt was not on the books for me. However Ben said it wouldn’t be a problem and said he would take my vehicle anyway. This is the second time I’ve visited your dealership. Ben was fine, but your dealership needs to correct it’s methods on its integrity with customers. When I made the Appt, I told the serviceman over the phone that on my previous visit, I was told I would have to pay fir a car inspection if I didn’t purchase my vehicle in Williamsburg. I left, I wasn’t going to do that! I was told that lady doesn’t work there anymore. Now on this visit, I was told my Appt. wasn’t on record, but my vehicle could be taken anyway! I don’t know what the issue is @ this dealership. But integrity needs to begin here!! Thank you.
3/6/2021
THOMAS B. VERIFIED CUSTOMER
10:30AM appointment for oil change and reattach bottom seat lining. Asked for repair of exterior window panel but Ben didn’t know if they could fix it or not. He stated that he would call me and let me know price or if they could fix it. Never heard from Ben all day. I called around 4:30PM to check on car and the person said it was ready. Apparently it had been ready for a while.
Ben should have called me when it was ready and it shouldn’t have taken all day to do an oil change.
A quick simple call could have kept me pleased.
3/6/2021
Robert B. VERIFIED CUSTOMER
I had an airbag sensor stop working under a seat that nobody ever sits on, $750 just to replace it. The dealership tried to help but couldn’t. I’ve bought 3 Nissans in the last couple of years but never again. I don’t care if the other car manufacturers do business this way but I’m going to find out.
3/6/2021
Joseph W. VERIFIED CUSTOMER
Ben is always professional, informative, and friendly. Customer first and customer focused.
3/6/2021
Brenda B. VERIFIED CUSTOMER
I will tell them about your excellent customer service
3/5/2021
Richard P. VERIFIED CUSTOMER
Have always received excellent service
3/5/2021
Patty F. VERIFIED CUSTOMER
Ben was so nice and kind! His service made me want to buy a car from you in the future! Excellent!!