Rosean answered all my questions and addressed all my concerns. Professional and polite.
2/26/2021
Rich M. VERIFIED CUSTOMER
Kind. Flexible. Good guy.
2/26/2021
Carol B. VERIFIED CUSTOMER
I was very satisfied with the service I received.
2/26/2021
Don R. VERIFIED CUSTOMER
I was very satisfied with the service from the time I arrived till departure. The wait time was very reasonable. Mr. Mcferrin was very professional.
2/25/2021
Brenda B. VERIFIED CUSTOMER
Disappointed we could not determine what is wrong with my car. Pleased with the customer service provided by Ben.
2/24/2021
Dawn M. VERIFIED CUSTOMER
Am I required to request a car wash or vacuum? I was under impression it was included as a priority customer. Or has it been removed as a service due to covid?
The gentleman who was my attendant gave me the papers for my car & keys. He said, Your car is ready. Do you know where we park them?
Also on the summary it States to mount & balance 2 tires. Which 2 tires??? & why do they need to mount & balanced? Is he saying I need to replace 2 tires. He gave no explanation. Very disappointed to receive this level of lack of service.
2/24/2021
Hattie F. VERIFIED CUSTOMER
Great service
2/23/2021
Nydia O. VERIFIED CUSTOMER
He works hard to meet customer needs.
2/23/2021
John J. VERIFIED CUSTOMER
Rashad was great and honestly was there after hours to help me out. Can’t thank him enough. Great stuff from the service dept!
2/22/2021
Mary C. VERIFIED CUSTOMER
Sure
2/21/2021
Katrina K. VERIFIED CUSTOMER
We had to drive for an hour to get there it was worth the trip
2/21/2021
Nick M. VERIFIED CUSTOMER
Nice easy and efficient, thanks!
2/21/2021
George W. VERIFIED CUSTOMER
I love priority
2/21/2021
Charles I. VERIFIED CUSTOMER
Got the answers I needed
2/20/2021
William P. VERIFIED CUSTOMER
Can't comment on actual service, since it was an inspection and i couldn't actually observe. However, CAN say that customer service rep that i dealt with was awesome!! Young man kept me in the loop, was very pleasant and helpful-- the right guy to deal with customers!!
2/20/2021
Gerald S. VERIFIED CUSTOMER
Professional, convenient and fair
2/18/2021
Wendy S. VERIFIED CUSTOMER
Rosean was kind and helpful. I was assured of the decision I made today. Thankful for honesty.
2/18/2021
Hyla J. VERIFIED CUSTOMER
Very professional and great customer service skills.
2/18/2021
Kenneth And. VERIFIED CUSTOMER
He got me in and out.. It also could have been the fact I didn't see the word loyalty anywhere in the building.. Have the company gone back to priority again?