My car was served and ready, no long waits and the, customer service was Amazing
1/8/2021
Janet J. VERIFIED CUSTOMER
Purchased my vehicle 11 months ago from Priority Ford in Norfolk and had a wonderful experience but they are just too far for me to go for service (2 hours one way). I’ve been to Priority Nissan in NN twice with no so happy service. Found Williamsburg Nissan and made an appointment. I originally made an appointment online but for some reason it didn’t go through. After calling I was able to get an appointment. I was pleasantly pleased with the friendly staff and service and the cleanliness. I hope to make this my new place of service.
1/7/2021
TYE M. VERIFIED CUSTOMER
You guys were excellent in your service and your hospitality
1/7/2021
Mariann G. VERIFIED CUSTOMER
This was my first visit for my first maintenance and I was super impressed with the staff and the wonderful service. Thank you very much. I will surely recommend this dealership
1/7/2021
CAROL M. VERIFIED CUSTOMER
Excellent service from everyone.
1/7/2021
VANESSA T. VERIFIED CUSTOMER
Ok
1/7/2021
Elizabeth L. VERIFIED CUSTOMER
Bethany is always a pleasure to deal with!
1/7/2021
Michael A. VERIFIED CUSTOMER
I had my car brought in for service . State inspection, oil change, tire rotation and balance. I was informed that my car would not pass state inspection and needed rear brake shoes and rotors. I explained that brakes had been checked recently send that they had never been serviced before. I was told I would get the measurement of the pad and rotor thickness. I got neither . I received a report showing that one brake pad needed replacing and one was nearing service time. No mention of rotor thickness. No mention of distance from pad to river or even pad thickness. Now I have to check this myself and go to the state police to prove my point. I’ll be in touch
1/6/2021
Rick A. VERIFIED CUSTOMER
Your staff in the service department, specifically Bethany, is the reason I continue to rely on Nissan of Williamsburg for all my service needs.
1/6/2021
KENNETH T. VERIFIED CUSTOMER
Excellent service, will return for service.
1/6/2021
Rodney C. VERIFIED CUSTOMER
Excellent and speedy service!
1/5/2021
Rodney Y. VERIFIED CUSTOMER
Service was done quicker then last times
1/5/2021
Shirley R. VERIFIED CUSTOMER
Service was swift. Thank you very much!
1/5/2021
MAUREEN L. VERIFIED CUSTOMER
Excellent service!
1/4/2021
Bethany H. VERIFIED CUSTOMER
Rosean was the best!
1/3/2021
Sydney L. VERIFIED CUSTOMER
1) Made an appointment for a simple key fob programming and even asked a day ahead if you had one in stock. I was assured yes. Then 10 mins after dropping the car got told no, not in stock, come back tomorrow. Great.
2) when I went to pay the clerk informed me "the machine" would be adding 3% to my bill because I was paying by credit card. That is ridiculous - every service shop takes credit cards and don't charge a fee. Priority is a huge business, cc fees are not my issue.
So as it stands I would never do business at your dealership again and could not recommend it to anyone.
1/1/2021
Sandra B. VERIFIED CUSTOMER
Im happy every Time I come there with my car
12/31/2020
Michael D. VERIFIED CUSTOMER
Very nice execution on the part of the Priority service team.
12/31/2020
Cythia E. VERIFIED CUSTOMER
My appointment was at 8:30. At 2:30, I called to find out if my vehicle was ready. I should have been called in the morning when it was finished.