Finest dealer experience I’ve EVER had in every respect - from making the initial call for a service appointment to driving away at the conclusion of the service call enjoying a ‘complimentary’ car wash! The Richfield location is stunning …………....architecturally exciting, immaculately clean, and altogether hospitable!
The staff is outstanding….noticeably efficient, thoughtful and competent….treating each other and their customers with admirable courtesy and enjoyment.
Thank you for providing such a ‘rewarding’ service visit! M. D. ALLAN
3/11/2022
Tyler N. VERIFIED CUSTOMER
Very transparent, fantastic communication, and an all around great person to talk to and do business with. That isn’t enough praise for Jason and his team, but I am very thankful for them.
3/11/2022
Robin M. VERIFIED CUSTOMER
Everything went very well on my service visit. Jason was very helpful and ensured I was in the loop.
3/10/2022
Nadine L. VERIFIED CUSTOMER
As I was driving home my tire pressure gage came one, seems my tire pressure is off in my front left. I need to add air to ensure it doesn't have a leak. I will try to do that tomorrow.
3/10/2022
Sally O. VERIFIED CUSTOMER
Zachary was excellent to work with!
3/10/2022
Daniel H. VERIFIED CUSTOMER
Without doubt, Zach is one of your more valuable employees. He treated me with respect and went out of his way to make sure the delay in repairs would not inconvenience me. I have enhanced loyalty to Richfield Audi because of his efforts!
3/10/2022
Kelley B. VERIFIED CUSTOMER
Jason was great
3/10/2022
Maggie N. VERIFIED CUSTOMER
Fantastic service, as always. Thank you!
3/10/2022
Chris L. VERIFIED CUSTOMER
Great experience and service, Jason was a great help!
Very much appreciated
3/9/2022
Donald L. VERIFIED CUSTOMER
Sarwan was prompt, courteous and thorough !
3/9/2022
Kingsley I. VERIFIED CUSTOMER
Mr Timothy Storms was very professional and cordial. He also provided me with necessary updates. I was very impressed by his service.
3/8/2022
Page V. VERIFIED CUSTOMER
all went very well. liked the pickup/dropoff of the car, had never used that before. there is another audi dealer closer (mpls) but audi richfield provides better service (and sales - that is where i bought the car - and i did buy another audi from the mpls dealer so i have a very direct comparison).
3/8/2022
Michael G. VERIFIED CUSTOMER
Tim was great! Will complete survey.
3/6/2022
Michael Y. VERIFIED CUSTOMER
In removing my rear seat to do a recall, something heavy was placed on the cushion, apparently damaging the underlying cushion, as now the leather on the seat sags.
3/5/2022
Nebiyu A. VERIFIED CUSTOMER
Jason was very helpful!!!
3/4/2022
Chau N. VERIFIED CUSTOMER
Thank you for helping me with fixing my car. I was worried financially but Tim helped with my anxiousness. He was collected and calm and helped me mirrored that
3/4/2022
Darmin H. VERIFIED CUSTOMER
Thank you for ur service ????
3/4/2022
Marcea K. VERIFIED CUSTOMER
Easy to schedule the appointment. They were prompt and the appointment took no longer than their estimated time. They have a nice waiting area. Good snacks and beverages. Everyone I came in contact with was very pleasant.
3/4/2022
David S. VERIFIED CUSTOMER
I was told that my alarm that I described to Sarwan was fixed. This alarm had something to do with the coolant leak that with the algorithm reported to the computer which fired the alarm. I leave the dealership get on Cedar avenue and the same alarm goes off. I feel like I was given a line of BS as it relates to the alarm.