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Real Reviews from VERIFIED CUSTOMERS
Jessica B. VERIFIED CUSTOMER
Great service, thank you!
4/28/2022
Richard T. VERIFIED CUSTOMER
Please give me a bid. I requested one last week I never received anything
4/28/2022
Carla F. VERIFIED CUSTOMER
Timothy Storms was exceptionally helpful! Excellent service. Thank you.
4/27/2022
Julie H. VERIFIED CUSTOMER
Always have had excellent service at Richfield Audi dealership
4/26/2022
Raelene H. VERIFIED CUSTOMER
Timothy was great to work with! Fantastic service and very efficient!
4/26/2022
John V. VERIFIED CUSTOMER
Sure, I will comply. Jason was exceptional , as I thought that I had signed up on the Richfield Audi website. I arrived to the dealership at 7:15 AM and was informed by Jason that they are a week out on appts. Since I had arrived early and the 7:00 o’ clock Appt was a no show, Jason accommodated me but, with the understanding to not expect this on a normal basis. This made my day and Jason was very informative through out the process!
4/26/2022
Dana J. VERIFIED CUSTOMER
So easy. Quick in and out. Great communication via text. Awesome coffee
4/26/2022
Bradley W. VERIFIED CUSTOMER
Service continues to be outstanding at your dealership.
4/25/2022
Mary M. VERIFIED CUSTOMER
Sarwan is great!!!!
4/24/2022
Viraj S. VERIFIED CUSTOMER
Excellent service.
4/24/2022
Michaela D. VERIFIED CUSTOMER
He did a great job helping to answer questions and get my service done efficiently and seamlessly.
4/23/2022
Gaurav C. VERIFIED CUSTOMER
Tim is an excellent customer service rep. I had a situation where Audi did not find my appointment in the system, Tim was exceptional going above and beyond to assist with my Audi service. He even arranged a shuttle to go back home and sent Uber to reach back to dealership.
4/23/2022
Ivan I. VERIFIED CUSTOMER
Sarwan level of service and professionalism is outstanding. Always a pleasure working w him.
4/23/2022
Brett T. VERIFIED CUSTOMER
Need to do a better job welcoming guests when they arrive for an appointment.especially when it’s scheduled. No one greets you in the bay. I drive in, park, and walk into the office, and waited probably 3 minutes before anyone said anything to me . Even though there were milt people at the desks. Simply, I feel it sends a bad message in that no one cares to even acknowledge you upon arrival…you force the customer to engage with you.
4/22/2022
Judy K. VERIFIED CUSTOMER
Excellent customer service!!! Thank you!
4/22/2022
Michael R. VERIFIED CUSTOMER
promised 2-3 hours service from 9am appointment not finished until after 5 pm.
4/21/2022
John K. VERIFIED CUSTOMER
Jason did an outstanding job every step of the way!
4/21/2022
Vanessa M. VERIFIED CUSTOMER
Smooth, convenient experience. Thank you!
4/21/2022
Matt P. VERIFIED CUSTOMER
Jason did a great job and helped me a ton with the issues that came about. I was not satisfied because the my car was given back to me with a coolant alarm and leaking everywhere. A simple 2 hour service turned into me not getting my car for 24 hours due to it not getting put back together right. Again Jason was great but my car was not serviced well.
4/21/2022
Michael Y. VERIFIED CUSTOMER
Kept me very informed on the status of the work and delivered the vehicle when promised.
4/20/2022