AirPark always takes care of my service needs, I’ve always been very pleased with the courteous service team. Joe gets me set up with an appointment and keeps me updated on the status of the service work.
I would highly recommend the AirPark service department to anyone
and it’s another reason we purchase our 2nd Jeep from AirPark dealership.
12/12/2023
Christina J. VERIFIED CUSTOMER
Management does not return calls . I have left multiple messages , customer service is mediocre , I feel it should have been greater considering the situation
12/12/2023
Judith D. VERIFIED CUSTOMER
You're lucky to have an employee like kyle, his team mate Anthony is a winner also
12/12/2023
Leslie M. VERIFIED CUSTOMER
Very helpful
12/11/2023
Gary F. VERIFIED CUSTOMER
Before I dropped my truck off for service, I phoned ahead and was instructed to drop off the truck and it would be looked at the next day. Upon my arrival I was met by a highly agitated service advisor, who was clearly unhappy to see me. I do understand it was late in the day and It was obvious he was having a bad day.
I explained the issue I was having with my truck and I was advised that several trucks were on the lift with the same issue and it would be several days before it was looked at. This contradicted the phone conversation I had earlier. Be that as it may, I left my truck and walked out scratching my head wondering what I got my self into here. The rest of my experience here is ok- I have my truck back with a laundry list of needed repairs. I look forward to trading it in on another brand.
12/11/2023
Brett H. VERIFIED CUSTOMER
You had my truck for over two weeks and it’s still not finished. I picked it up yesterday and took it home and it leaked oil all over my driveway. I had to go to a Shell Gas Station and have the drain plug replaced because they compromised the gasket when they changed the oil.
They had to replace the new oil with 8 qrts of oil.
12/11/2023
Correna Z. VERIFIED CUSTOMER
Kyle is awesome!
12/10/2023
Mark K. VERIFIED CUSTOMER
Richard was terrific. Very good communication and very straightforward and efficient. He provided a very good experience.
12/10/2023
Leroy B. VERIFIED CUSTOMER
Anthony Is very helpful. He will go above and beyond to help you
12/10/2023
Rick R. VERIFIED CUSTOMER
I was told my battery was bad by Gary . I went to three other shops and was told I had a good battery. I met back with a tech from Airpark today (Kenny or a Kyle) really helpful and informed me that my battery was not bad at that Gary was mistaken: I’m
Upset because everytime I come to this location I always run into an issue. I’ll be reaching out to Joseph on Monday to get my auxiliary battery replaced for the 2nd time from you guys. I’ve owned this vehicle for two years and have brought it in more times than I have wanted.
12/10/2023
Mary C. VERIFIED CUSTOMER
Anthony Gatta is helpful and excellent ????
12/10/2023
Justin W. VERIFIED CUSTOMER
John does an amazing job have worked with him on my 2 prior jeeps including my 2020 rubi gladiator and he was instrumental assisting me with my 3rd purchase I made for my wife on a grand Cherokee that had problems from the start. Seems all good now. Without his service I am not sure I would continue to use Airpark.
12/10/2023
Craig B. VERIFIED CUSTOMER
Grayson was amazing. Once my car was able to be inspected by mechanics he was very communicative and helpful.
12/9/2023
Scot F. VERIFIED CUSTOMER
Anthony is always great help and responsive. Thanks.
12/9/2023
Sasha W. VERIFIED CUSTOMER
Joe is fantastic! Always takes great care of us.
12/9/2023
Anthony A. VERIFIED CUSTOMER
Awesome
12/8/2023
Debbie V. VERIFIED CUSTOMER
I was Exceptionally pleased with the service of Anthony B Gatta and team for visit 12/7/23..who provided top quality service and professionalism.....and...resolved the mysterious "rattling noise" that had been coming from underneath the hood of the car. Best Dealer ever!! Thank you team Anthony