Gary was very knowledgeable and easy to communicate with. He brought up some things that should be addressed in the near future, but nothing urgent. Very pleased with the service! Thank you.
9/25/2024
Donn F. VERIFIED CUSTOMER
Anthony did great thanks!
9/24/2024
Charles B. VERIFIED CUSTOMER
Mr Otero is an Excellent communicator and efficient service manager who goes above and beyond with laser sharp focus on customer satisfaction????- give him a raise!
9/24/2024
Rhonda B. VERIFIED CUSTOMER
Excellent service.
9/24/2024
David B. VERIFIED CUSTOMER
Gary returned my vehicle well ahead of the expected time. Thanks!
9/24/2024
Birgitta M. VERIFIED CUSTOMER
Kyle should have a raise! He’s the best. Always kind, curtious, attentive, and professional!!
9/23/2024
Bruce O. VERIFIED CUSTOMER
Jon went above and beyond in handling the turn in of my Stellanis Corp lease vehicle and scheduling the recall of my turn in Jeep. You should be proud to have such a professional in your organization
9/23/2024
Kimberly M. VERIFIED CUSTOMER
Kyle is awesome. Great customer service!
9/23/2024
Monique K. VERIFIED CUSTOMER
My experience was better than I could have hoped. The young lady who initially took my call almost caused me to go somewhere else because she stated she could not find my information and this could not make my appointment even thou I pleaded with her to just create an appointment as though I had never been there. I told her I could just go somewhere else. She then hung up on me. I called back and the gentleman who answered the phone made an appointment for the next day. I came early and was treated very well and my car was finished very quickly. Everyone there was kind and professional. I enjoyed my experience immensely. I will continue to come back for anything I need for my Jeep. Thank you!
9/22/2024
Bill S. VERIFIED CUSTOMER
Richard did a great job, and the service team FIXED by Jeep in just a couple hours. Great work!!
9/22/2024
Lynnie R. VERIFIED CUSTOMER
Ecstatic over the top
9/21/2024
Patrick D. VERIFIED CUSTOMER
Anthony does a great job.
9/21/2024
143 Lll. VERIFIED CUSTOMER
Kyle is always awesome!
9/21/2024
Monica B. VERIFIED CUSTOMER
Great job Phil
9/21/2024
Andrew P. VERIFIED CUSTOMER
Consistent, timely communication. Professional and personable.
9/21/2024
Taufa A. VERIFIED CUSTOMER
Good job, thanks
9/21/2024
Brian M. VERIFIED CUSTOMER
You can do so so much better. This is my second jeep grand Cherokee. Was so dissatisfied with your service department last vehicle, I went an hour away to bill like. Richard wanted to tell me why it was on that the car took 2 days for an oil change and battery in key. Had me come back to dealership to drop off a key. Then didn’t have any reason for the malfunction. I have no confidence in the vehicle being repaired. Car is brand new. Your service department and car liability was a huge concern when purchasing but the price was right compared to others. Waiting for another malfunction and will immediately trade in car. You can do so much better.
9/21/2024
Allen P. VERIFIED CUSTOMER
Kyle was friendly, professional & thorough.
9/21/2024
Jessica C. VERIFIED CUSTOMER
Anthony is a great service tech. Work is done satisfactorily and he keeps me posted on status. Always polite.