Airpark Dodge Chrysler Jeep Ram Auto Repair Service

All tens! Great service and Sheila was awesome.

Always receive excellent service at Airpark.

George did an amazing job. Best service I’ve ever had at any service center.

She took good care of me

Rimmel is fantastic - by far the best service advisor I have experienced at any Jeep dealership.

Charlie Brummett was able to get my truck taken care of much quicker than I expected. I appreciate his help and work to get me on my way!

And to add on to my previous comments, Jason Valdez returned our vehicle to us with another malfunction still present. The automatic stop/start service was not available. An issue that hadn’t been there before but occurred when I arrived and picked up the vehicle likely due to the mishandling during service.

They forgot to wash my car, but other then that everything was good

Derrick was great - very helpful and pleasant!

Sheila and Carl provided me with excellent customer service. Sheila took good care of me when I arrived and Carl was equally attentive and prompt when I picked up my Jeep after the repair. I definitely recommend this dealership and their staff. One of the best in the Frank Lloyd Wright corridor.

Thank you!!! Great service! Quick diagnosis!

SheShe was the best! Very personable and informative!

WILL IS THE BEST!

Very Helpful

good service, friendly people

Great communication and customer service!

I purchased my jeep on June 20, 2019, just a few days ago. Within a day or so I tried to subscribe to Sirius XM radio. The connection would not go through, and after nearly an hour with technicians on the phone, I was advised by them to return the car to the dealer. I returned the car last Monday, and it was at your dealership all week. No progress solving the problem. Regarding Jason, he seems to be a nice guy, however his communication skills - in my view - are significantly underdeveloped. The only way I could finally get him to return a phone call or a text (most of the time) was to drive to the dealership and walk to his office and see him face-to-face. He also seems like a pretty knowledgeable person, but as far as being on the receiving end of his communication style. Horrible. And I have communicated that to him as well. He apologizes, but throughout the entire week the communication was so poor I decided to go directly to the service manager. The car is still without an operating SiriusXM radio station. I will be bringing It back tomorrow, but will not work with Jason again. Perhaps some training in communication with customers would help? I am a bit surprised that after having the jeep in the service department for one full week that a radio reception problem could not be resolved. At this point I wonder whether the skills necessary to fix the problem exist within the service department itself. Dr. Mike Vandermark ****-****-xxxx

I am very satisfied with the service.

Charlie is a fantastic asset to your team!

M Doyan is a good guy. But the tech - not so much. Requested high speed spin balance on tires. For shimmie at 60mph. 2 times not resolved. Took to discount tire resolved bad tire in 1 minute.