Jason was professional, a good communicator and ensured I received great service.
6/19/2019
Thomas A. VERIFIED CUSTOMER
There was a little confusion when I dropped my car off to my original service rep. Jason was able to correct the oversight. He was able to have my car serviced quickly and kept me in the loop. I appreciate his help and excellent customer service.
6/19/2019
Sohail D. VERIFIED CUSTOMER
John was great. I have struggled with getting call backs on previous appointments with other advisors or even just trying to get a call back when our vehicles have been completed. John was thorough and called me right away when the recall was finished.pleasant surprise compared to what I'm used to at this dealership.
6/19/2019
Diana W. VERIFIED CUSTOMER
I have been a customer of airpark Jeep for approximately 15 years. I have been through five, six or maybe more, advisors. I have found Logan to be the most competent and attentive since my original advisor Tim. Logan explains what needs to be done and follows through. I hope on my next visit I again get to work with Logan.
6/19/2019
Matt L. VERIFIED CUSTOMER
Sheila’s is amazing! So personable and efficient... we will definitely be back to see her!
6/19/2019
Francisco M. VERIFIED CUSTOMER
Very fast service and good customer service
6/19/2019
KYLE C. VERIFIED CUSTOMER
Job well done!
6/19/2019
Joseph M. VERIFIED CUSTOMER
My service representative Sheilah Keilman was most helpful in arranging for my service appointment and wonderful in keeping me updated on the status of the repairs on my vehicle (as I was traveling) and went the extra mile of following up to be sure that I had the opportunity to have my tires rotated as part of my service call! I couldn't be more pleased with the attention and service level that I received from Airpark because of Sheilah!
6/18/2019
MARK V. VERIFIED CUSTOMER
Excellent service every visit.
6/18/2019
PETE AND. VERIFIED CUSTOMER
Airpark Chrysler didn’t excellent job today my vehicle was completed in the timely manner service is impeccable. Special thanks to my service advisor Carl Thomas
6/18/2019
David H. VERIFIED CUSTOMER
Jorge was exceptional!!
6/18/2019
Drew G. VERIFIED CUSTOMER
She did a great job and will return.
6/18/2019
Bryce H. VERIFIED CUSTOMER
Thank you for the great service!
6/18/2019
BRIAN E. VERIFIED CUSTOMER
Thanks for the new alternator install.
6/17/2019
Maureen T. VERIFIED CUSTOMER
Not sure the intake process is very efficient - made the appt. online and was assigned John. Arrived at my appt. time and John was busy with another customer. There were several other folks that weren't busy but I had to wait in the heat by my car until John was done - about 10 minutes. Only to find out that they weren't going to do anything until the next day to see why my "check engine" light was on. Online appt. should indicate that you have to leave your car most likely and figure out a way to get home? They ended up sending me in an Uber. I somehow thought that they would at least hook it up and run diagnostics instead of just indicating that it wouldn't be looked at until the next day?
6/17/2019
Jeffrey M. VERIFIED CUSTOMER
Friendly and quick. Got me in for a quick oil change late afternoon on a Saturday. Much appreciated.
6/17/2019
Dennis K. VERIFIED CUSTOMER
I've never had a worse experience with a service department ever. Jason started blowing smoke up my **** the moment I met him. My Jeep is still there, and isn't going anywhere until it's fixed. I'm not settling for "it's a poor design, so live with it" answer. It's a safety concern. I've purchased 8 cars from you guys over the past 3 years and I would expect to be treated with some sort of respect.
6/17/2019
Serghei T. VERIFIED CUSTOMER
Great Work
6/16/2019
Karen K. VERIFIED CUSTOMER
Very good friendly appreciate being truthful about wait times
6/16/2019
Todd T. VERIFIED CUSTOMER
Charlie explained everything well in regards to the 3 recall items my truck needed to have done. He made me aware of other maintenance that could be done due to the mileage of my truck and explained the costs involved but left the choice on those items to me. He was pleasant and professional and easy to work with.