Airpark Dodge Chrysler Jeep Ram Auto Repair Service

Derrick is GREAT

Air park Dodge is fantastic and Jason was also fantastic helpful and he informed me at all times With my Vehicle

Quick service

Very professional and honest.

Derrick Parra always goes above and beyond to assist me with any vehicle issues that I have. He’s a pleasure to work with throughout the whole process.

Chad was very professional, more importantly He was excellent at making this experience enjoyful, even though he seemed like a salesman at times

Great service by Sheila! I feel comfortabke and confident with her as s service advisor!

Charlie was very helpful, getting my service completed quickly. Very pleasant & professional.

John did a fantastic job of getting me in and out while I waited. I'm very particular about who does work on my vehicles,John provided me with confidence that the reflash would be done correctly. New to Phoenix, will plan to make Airpark my new dealer. Thanks!

John was the best service advisor I’ve had since owning my car. I felt like I could trust him, he had a nice and calm demeanor, he was honest with me AND he got my car washed which everyone else told me you guys didn’t do. I will see him again next time I have to go back.

No comment Thanks for very nice service

Great service Classy

Carl was great! I’m very impressed with the super high end customer service. Made the process simple easy and amazing! Best car experience I have had. Thanks

Mike is great. He took care of all of my issues

Carl did an awesome job!

Sheila is outstanding . She gets 10 out of 10

I would recommend the service area. I would not recommend sales.

Just because I voted YES doesn't mean I was satisfied with the service I received. When I use your EXPRESS SERVICE, that what I expect, EXPRESS SERVICE not to be made to wait over 2.5 hours for a simple oil change/tire rotation, and software update. To add insult to injury, the service advisor, Sheilah Keilman, never once stop by to provide me with an update or explanation as to why it was taking so long. She walked by me serval time but never once stopped by. On top of that when I finally had had enough I stopped by her office looking for answers and was curtly told to "Shut the door, I'm on the phone." I walked out thinking what a jerk, you keep me waiting for this long and when I come looking for answers, those that you should have been providing me all along, your first response is to scold me, REALLY! Miraculously, minutes later my car was ready to go. Ms Keilman, at first blush comes off as a nice engaged employee but given a little time struggles to demonstrate any genuine sense of customer caring. I'd also add that she seems to have difficulty multitasking and keeping her focus on the customer. When she gets behind she seems to get flustered which then leads to frustration which then leads to aggression toward her customers. I highly recommend she be counseled on this matter and that the service manager keep a keen eye out for future occurrences.

The issue was not documented correctly on the paperwork. It was for an anti freeze order but the tech stated it was for an odor.

Excellent service John my service man was awesome excellent service