Charlie is always very nice, professional and conscientious. The work is always completed quickly and done well. Being ethical at work is not common, but it is with Charlie. Nice job!! Thank you Charlie!!
5/18/2019
Lindsay B. VERIFIED CUSTOMER
Jason, my service advisor was very accommodating and fair when it came to the service of my Jeep Cherokee. He is an asset to the team at Airpark Dodge. I would most certainly recommend him to others that need service on their vehicle.
5/18/2019
James P. VERIFIED CUSTOMER
Derrick is incredible. He takes care if things and gives the real story whether it is good or not. I really appreciate that. I will continue using Airpark if Derrick is my advisor.
5/18/2019
Tim A. VERIFIED CUSTOMER
Michael was very nice and professional.
5/18/2019
Walter C. VERIFIED CUSTOMER
Sheilah was awesome to work with and really took care of me and my Jeep. She was communicative, timely and got answers to all my questions. Great work ethic and outstanding customer service.
5/18/2019
Krupesh S. VERIFIED CUSTOMER
George provided amazing service as always
5/18/2019
Leonard P. VERIFIED CUSTOMER
great service
5/18/2019
Jorge V. VERIFIED CUSTOMER
Thank you
5/18/2019
Terry C. VERIFIED CUSTOMER
Last time I was there you had rental cars there, this time I had go down the street to get one, an extra 20 minutes that I wish I knew ahead of time. George never checked to see if my issue was covered under warranty, is that normal practice? If so that seems VERY unethical. I had to ask. George email me my report that included 15 issues?!? Really 15 things are wrong with my vehicle , I find that impossible to believe , especially since I had an oil change there done less than six months ago with zero issues. Again seems VERY unethical.
5/18/2019
Blanca S. VERIFIED CUSTOMER
Carl Thomas was professional, efficient and knowledgeable. He quickly took care of my vehicle. He quickly communicated with me on imperative repairs. Once I okayed the repairs, my vehicle was repaired in a timely manner.
Kudos to Carl
5/18/2019
Mike W. VERIFIED CUSTOMER
Best service I’ve gotten in a long time from the dealership. Jorge delivered what he promised. Thank you.
5/18/2019
Kimberly M. VERIFIED CUSTOMER
Was very personable with my child, great service!
5/18/2019
Mutende S. VERIFIED CUSTOMER
Excellent service
5/18/2019
Luke K. VERIFIED CUSTOMER
Jorge Hernandez was great to deal with. Thanks
5/18/2019
ERIN Y. VERIFIED CUSTOMER
Jorge was great! He was prompt and quick during check in. He let me know everything up front and got me a ride to work. He called me when the service was complete and gave me an update. Jorge explained everything to me at puck up and got me out the door fast. Best experience in the service department at Airpark in the past 2 years. Jorge is my go to adviser from now on.
5/17/2019
Robert M. VERIFIED CUSTOMER
My experience with your service department during my oil change and tire rotation was exceptionally good. Sheilah M. Keilman provided a welcoming greeting upon my arrival and proceeded to explain in detail exactly what would be taking place. She offered me the option to wait in your nice waiting area and offered to provide transportation if I chose to wait at a different location. The work was done promptly and Sheilah came and notified me in the waiting area. Sheilah explained everything and was outstanding, professional, and friendly at all times. Thank you for an excellent experience!
5/17/2019
Theodore U. VERIFIED CUSTOMER
George was awesome. As were the folks who arranged an exchange vehicle that morning.
5/17/2019
Alan A. VERIFIED CUSTOMER
It should NOT take 4 hours & 15 min. for
an oil change & Zek Tech with an
appointment! Not acceptable!!!!! The
service advisor that I was assigned to
was not at work, so I
was assisted to Jorge. No fault of his.
Your scheduling needs to be looked
at and adjusted for customer service.
My time is just as important as yours!
5/17/2019
Tom N. VERIFIED CUSTOMER
Jason Valadez : professional, personable, available = Fantastic service. I give him a 10 out of 10 !!
Hey Airpark management, how about adding a simple car wash for serviced vehicles ???
5/17/2019
Richard R. VERIFIED CUSTOMER
Mr. Marino had all the required info for the indicated recalls which were completed well within the estimated time.