Airpark Dodge Chrysler Jeep Ram Auto Repair Service

I asked for an oil change and it wasn’t done. Also my Jeer was filthy on the outside. I am not happy about either.

John was wonderful. Thank you.

Carl was Awesome! He went above and beyond. His customer service was exceptional. I will be returning to Airpark because of Carl.

Thank you for the quick service!! :)

Sheilah was the best service consultant I’ve ever had the pleasure of working with. Her service level and attention are second to none. I look forward to seeing her at every future appointment! She is a true professional and your team is lucky to have her representing the Jeep brand.

Jason knows his jeeps and was instrumental in making a difficult situation into a straight forward and easy resolution. Thank you to everyone who got our jeep back on the road quickly and for a fair price!

My truck was not washed when I picked it up

Thank you Jason. I truly appreciate your help.

The service experience was really great. The convenience of the Lyft shuttle is also great

Charlie was my Service advisor .. best experience I have ever had at a dealership, he advised me of my updates , explaining the important problems that needed to be done , very polite. Moving forward I will be bringing my dodge truck to get all work done .. thanks Charlie. Mike S

Pleased with your service.

The staff is just great!

Thank you Derrick Parra for the constant excellent service to our car. It’s the reason we keep always returning to you and to Airpark! Keep up the great work and thank you!

Thank you for your outstanding professional service.

Sheilah Keilman was very friendly and helpful. I had some questions and she was very professional and gave me all the information needed. It was a good experience and I felt like a valued customer. My sales rep, Mark Polinsky, was also helpful with additional answers to a few functions on my vehicle. Connie Hill

Professional as always Airpark always exceeds my expectations

Jason is always super helpful! Love the new Lyft service too

My service advisor took care of all my needs

Shielah was great.

Carl was very nice and my lack of recommendation is not directly related to him, however I specifically gave him my number to call when the car was ready and my fiance still received the call and relayed the message to me hours later which was frustrating We have had issues with things that took reaching out to the gm to resolve. Although he did step in and help, we were really left with a bad taste in our mouth. Additionally, I bought just about every package the finance specialist threw our way, and in hindsight feel like I get little to no value for it. We pay a lot of money for our vehicle, but when I need service done I am not offered any sort of loaner, and the out of pocket costs are frankly ridiculous. For the 30k mile service I was quoted 699.99 to get an oil change, check and flush necessary fluids, rotate the tires, and IF needed replace windshield wipers. That is really ripping your customers off. From the point of leaving the lot with my Jepp, to this point I have little to nothing nice to say about your dealership. We have bought many cars from other dealers in the past and never had a similar experience. Our sales person, Ryan told us everything we wanted to hear (their is a tint protection package included so we can replace your ILLEGAL tint if you decide you dont like it, Oh there is a crack in your windshield, we will take care of it) and when issues came to surface he turned into a ghost. Not answering calls or emails. Very poor representation of your brand and reputation. We really love this Jeep its a great car but I've never experienced such poor customer service. I need to emphasize again this is not directly related to Carl, he was very nice but the entire operation there needs a major tune up.