Sheilah was awesome. I have brought my vehicle there for all the recalls and service. She made my experience by far better than my past visits. I will definitely be requesting her for future service issues
3/28/2019
Jamesmike L. VERIFIED CUSTOMER
George Chacko was very helpful & very efficient. We hope he stays & he will be our permanent service rep
3/28/2019
Pearl M. VERIFIED CUSTOMER
George was very efficient and professional. The technician was the same: thorough and effective, taking extra time to try to recreate earlier problems I had experienced. I was very pleased. The front desk customer service rep, Deborah, was also kind and efficient.
There was some confusion on rules about Uber parameters, but I was still orovided with the parameters promised. Deborah made the proper decision on the spot. I will highly recommed Airpark! Thank you for asking.
3/28/2019
BRIAN W. VERIFIED CUSTOMER
Great Experience
3/28/2019
Juan B. VERIFIED CUSTOMER
Sheila was outstanding. On time, courteous, professional and attentive.
3/27/2019
Rex F. VERIFIED CUSTOMER
Shielah was great! Had stopped using service year ago due to bad service but decided to give another shot. Sheilah has corrected any issues, and happy to bring Jeep back in for service after her great work.
Rex
3/27/2019
Jimmy W. VERIFIED CUSTOMER
Salespeople are great but the service department leaves a lot to be desired. Have been disappointed every time I’ve brought the truck in for service or for Zaktek. This time, the service rep I was supposed to see wasn’t even working that day, and he’s the one who set the appointment. I had to wait around for another rep to work me in. What’s the point of making an appointment if I have to be worked in like someone coming in off the street without an appointment? Furthermore, you don’t give a loaner car to someone who lives outside your 10 mile perimeter. Every other dealership I’ve worked with gives that courtesy. So because I have only the one vehicle, I had to wait around additionally for the work to be done.
3/27/2019
Karen S. VERIFIED CUSTOMER
We were very happy with Sheila and with how we were treated and cared for!
Thank you! We LOVE our Jeep Cherokee!
3/27/2019
SCOTT E. VERIFIED CUSTOMER
George Chaco is the best service advisor that we’ve had at APDCJ! He’s very thorough, helpful and pleasant.
3/27/2019
Jeanette L. VERIFIED CUSTOMER
Sheilah was very friendly and helpful. She also took care of all my needs with my vehicle.
3/27/2019
Bob A. VERIFIED CUSTOMER
I’ve only been to Airpark twice for service. My experiences could definitely have been better. Communication has been poor. System seems more difficult and disjointed than it should be.
3/27/2019
DAVID A. VERIFIED CUSTOMER
Mike is great to work with- always very professional .
3/27/2019
Shannin P. VERIFIED CUSTOMER
John are Service advisor was good at taking care of us and let us know what was going on vehicle.