I would like to recognise Sheilah M Keilman who works at Airpark for going above and beyond the normal customer service level. Sheilah to the time to patiently listen and answer my questions. Initially providing an opinion but pausing to give the answer a second thought and making me comfortable in the waiting area as she researched the correct answer which agreed with my understanding off a coverage policy add ti my lease agreement. The respect Sheilah gave makes me recommend Airpark to others.
3/19/2019
Ronald S. VERIFIED CUSTOMER
Jorge again delivers.
3/19/2019
Paul M. VERIFIED CUSTOMER
The Airpark employees were outstanding. More than helpful, friendly, welcoming and knowledgeable is everything we hoped for. Will definitely give them our future business. Thanks Dara’s, Debbie and all.
3/19/2019
Barbara F. VERIFIED CUSTOMER
I won't make it today to pick up my jeep. I will be in tomorrow morning.
3/17/2019
Barbara F. VERIFIED CUSTOMER
I won't make it today to pick up my jeep. I will be in tomorrow morning.
3/17/2019
Eva G. VERIFIED CUSTOMER
Very efficient and friendly customer service.
3/17/2019
Kory H. VERIFIED CUSTOMER
Great staff and great service
3/17/2019
John K. VERIFIED CUSTOMER
I dropped my truck off to have my engine and **** checked . The dropped off time was 7:30 and I asked when it would be done. First Jason said I need it a couple of hours . When I left he said maybe three hours . I started calling hui
At 12 because I needed my truck for a job . I called , texted, called the service center to page him . I think I did it about six times. He called me at 2:30 , which I missed the call but called right back. The message never said that the truck was done . It took another half an hour to call back . He had no printed results
3/17/2019
Lili L. VERIFIED CUSTOMER
Excellent service, thank you Shielah!
3/17/2019
Kurt B. VERIFIED CUSTOMER
Great job
Very professional
Thanks Kurt
3/17/2019
SARAH D. VERIFIED CUSTOMER
Faster than expected this time
3/17/2019
Steve S. VERIFIED CUSTOMER
I could not schedule an appointment over the phone for an entire business day. The next day, Jason lied to me about the status of a repair, the service department did not have the appropriate parts, I had to come back to the dealership the next day (ruining my Saturday), and then he lied to me about the status and nature of the repair. I was there for two hours - when they did nothing to my car - and they did not complete the ~20 minute repair until I actually stood there and watched. I'll never buy another product from Airpark.
3/17/2019
KERRY B. VERIFIED CUSTOMER
Sheilah was fantastic! I will definitely request her for my future visits!
3/17/2019
JEFFREY G. VERIFIED CUSTOMER
The check in was very busy for service work but Jorge did a great job getting me in quickly. The work was done in a timely manner too!
3/16/2019
John M. VERIFIED CUSTOMER
After finding the problem, the team at Airpark Dodge rallied and fixed my vehicle in a professional and efficient manner..
3/16/2019
Bradley P. VERIFIED CUSTOMER
George is a great service agent
3/16/2019
Edwin V. VERIFIED CUSTOMER
Great service!
3/16/2019
Stephen M. VERIFIED CUSTOMER
Thanks!
3/16/2019
Art G. VERIFIED CUSTOMER
Sheila was great and provided the BEST SERVICE
3/16/2019
Blair S. VERIFIED CUSTOMER
Michael was great to work with in servicing our car!