Recall service was fast and efficient with no hassle.
3/13/2019
Victor L. VERIFIED CUSTOMER
Excellent
3/13/2019
Mike R. VERIFIED CUSTOMER
Little boy Jorge is great.
3/13/2019
John K. VERIFIED CUSTOMER
I have an extended contract with my Jeep. I waste over an hour with each appointment setting it and when at the dealer, as it can never be found, nothing I do makes it a smooth proces.
Very disssppointed
3/13/2019
Russell S. VERIFIED CUSTOMER
Outstanding customer service by Mike and Kyle!
3/13/2019
Lorie D. VERIFIED CUSTOMER
Sheilah was great !
3/13/2019
Eugene J. VERIFIED CUSTOMER
Excellent
3/13/2019
DAVID A. VERIFIED CUSTOMER
We appreciate your diligence in taking care of our car. It looks great and drives well also. We trust your good work!
3/13/2019
Margery P. VERIFIED CUSTOMER
My service attendant Mr. Hernandez as was great today. Thank you!
3/13/2019
David Z. VERIFIED CUSTOMER
Jorge Hernandez is outstanding. His attention to detail and follow up is the best.
I will continue to bring my vehicle back to Airpark as long as Jorge is managing my account.
Thanks.
Dave Ziegler
3/12/2019
Jon B. VERIFIED CUSTOMER
I hesitated to say yes. On fourth visit finally got my tires right, however was promised a full detail would be nailed to me after my January visit, never received and at last visit got a poor wash Disappointing.
3/12/2019
WILLIAM P. VERIFIED CUSTOMER
Quick professional service actually
3/12/2019
Brennan O. VERIFIED CUSTOMER
I have anxiety dropping my vehicle off every single time with this service department. I asked George for one thing today when I left him my keys, I asked that the vehicle be returned to me in the same condition I left it in. That wasn’t the case, the vehicle was delivered to me with the fender flair pulled off of it in a spot, as though that is acceptable. I had warranty work and an oil change. How does that even happen with service work like that. All it does is cost me time and energy. I was informed it will be fixed, thank you, it’s just inconvenient. Especially because I’ll get a red V6 Jeep in exchange for my SRT..
I keep hoping that the next time I bring my vehicle in things will be different. I unfortunately can’t say that’s the case. I paid $22 for “shop fees” explained to me because the state charges them for disposal of oil and such. That’s a little crazy especially when labor is being paid for. But the best part is that it was not charged on my last oil change. Can someone please explain the $22 “fee” I paid for?
-Brennan O
3/12/2019
Gale W. VERIFIED CUSTOMER
Jorge provided excellent customer service!
3/12/2019
Luz A. VERIFIED CUSTOMER
Excellent service, like always.
Thank very much.
3/12/2019
Thomas O. VERIFIED CUSTOMER
Friendly, courteous staff, and worked to resolve our maintenance issues as quickly as possible
3/12/2019
Tim S. VERIFIED CUSTOMER
I would not recommend the service dept or advisor I have had the last two times. Terrible customer service.
3/11/2019
MATTHEW W. VERIFIED CUSTOMER
Very good customer service made for any easy service appointment.
3/11/2019
Darrin L. VERIFIED CUSTOMER
This visit provided the worst customer service I have ever experienced at a dealership.
3/11/2019
MARY D. VERIFIED CUSTOMER
So glad to see that you are turning your service department around. Much better service the last 2 times I've come in .