Charlie tried to sell me things not needed. Don’t tell an aircraft mechanic he has to do something when he can read the requirements. Arrogant is the nicest word I can use. He did not listen.
2/28/2019
Milt . VERIFIED CUSTOMER
Jason was very helpful and we’re very satisfied
2/28/2019
Michael F. VERIFIED CUSTOMER
Sheilah was great and service was good and timely.
Thanks!
2/28/2019
COREY H. VERIFIED CUSTOMER
Sheila was excellent to work with. Will be using her in the future for all my service needs.
2/28/2019
Claudio N. VERIFIED CUSTOMER
My jeep is not the most problem free car i have gad,
but the service department has made a difference
in making sure the problems have been taking care
of and have expressed caring during my visits.
Jeorge lastly did a fantastic job
in monitoring the process and spending extra time
with me at the end explaining the sunroof re-loarning feature.
I am glad that I purchased the mopar extension.
2/27/2019
Mike L. VERIFIED CUSTOMER
Non-existent Customer Service, John is terrible and no one else seems to care either. Many other options to take my business.
2/27/2019
Paul D. VERIFIED CUSTOMER
Jason was very helpful in straightening out my problem.
2/27/2019
Pat D. VERIFIED CUSTOMER
Interfacing with your service representative Shelia today was a pleasant experience,she was very customer service oriented. After,working in a major corporation,I can attest that the customer,the client is life blood of every business. Hats off to Shelia,for keeping me informed. Pat D
2/27/2019
Samuel R. VERIFIED CUSTOMER
Amazing customer service by Jorge Hernandez, Kyle, and all service staff. Everyone made sure I was being helped and Jorge took his time to explain thoroughly of what other services that my vehicle needed and why it’s important to get them done. Brought my vehicle in without an appointment for routine oil change and tires rotation and they were done way before the promised time. Therefore, I am very satisfied with the level of service I received. Thank you guys and keep up the great work!
2/27/2019
WILL R. VERIFIED CUSTOMER
Well done
2/26/2019
Miller B. VERIFIED CUSTOMER
Sheila was very helpful and professional.
2/26/2019
Kristine C. VERIFIED CUSTOMER
John was great.
2/26/2019
MICHAEL B. VERIFIED CUSTOMER
I received a letter telling me I had free oil change to be used and no need to make an appointment. I went to the express lane and was told it would be two hours, I came back the next day and told two hours and I should have made an appointment. The next appointment was a four day wait. Really awful service
2/26/2019
Marcus B. VERIFIED CUSTOMER
Charlie was great to deal with. He was very professional while facilitating the work needed on my vehicle.
2/26/2019
Chris C. VERIFIED CUSTOMER
My service advisor, Michael “the body” Doyan was the best. He made me feel young again. I nearly came early but Mike and his years of experience told me to wait for it. I listened. He was right. My Jeep wasn’t done till after lunch and when he sent a car for me, I felt like he was working it just for me. Thanks Michael, for giving this elderly man a happy ending to this story.
2/26/2019
Richard C. VERIFIED CUSTOMER
Charlie wants great to work with and was very courteous and professional. I appreciated the quick service.
2/26/2019
Jack R. VERIFIED CUSTOMER
Very polite and courteous. Happy with the service.