Airpark Dodge Chrysler Jeep Ram Auto Repair Service

Everything was great

George Chacko was great today! And whoever the mechanic was too!

Efficient and friendly service.

Austin did a thorough and professional job in my view.

Derrick's personal attention and quality service make the difference,

Charlie was great from the time he greeted me to the time I drove away with my car. After having a terrible experience at Moore Jeep, my local dealer, I decided to return to Airpark and I wasnt disappointed. They were able to fix my problem in one day. Thanks for everything!

Thank you for getting my car repairs done in a timely manner. Great customer service!

My Jeep had to be towed to the dealership. It was received by Charlie. The process was easy. Jeep was repaired in a timely manner. Charlie kept me up to speed on the progress.

Great service. Thanks Austin

Great Service! Would rate it a ten!

I have nothing but great things to say about John and the management at this location. When I came in to get my Jeep serviced, I was shocked when the repair was much more substantial than I was expecting. I explained my situation to John by saying I may need to put off the repairs for financial reasons. After I explained this, John noted that my car was just barely past my warranty that would have covered a cost like this. He went to management and was able to work out a deal that allowed me to make my repairs without breaking the bank. I'm deeply appreciative of the guys at Airpark for this gesture. It shows me they have a "customer first" approach and I will recommend them to anyone!

Charlie was very friendly, helpful and professional. And the service was less than quoted.

Great to work with!

Everyone was very friendly and helpful. I called on Friday and they were able to get me in the next day. Car was done on time as promised

Jorge was a gentleman and a professional. He did everything possible to make my service experience smooth and efficient! Thank You, Jorge!

Great service!

I use Airpark for its convenience to my office. Only. The work seems satisfactory but it’s hard to tell. On my latest visit I wasn’t given a cost estimate of the recommended work. I postponed one of the items but the work still totaled $1,000 and I was not aware until I picked up the vehicle. Surprise, Surprise.

Derrick Parra has been the best advisor I have had with all my vehicles including different dealers. He has always been polite and professional. He addresses each and every issue and makes sure he understands all my issues and concerns. One thing that is most important to me and that anyone providing service should do is follow through with what they say they are going to do. Derrick does this to the best and highest level anyone could do. He absolutely follows through with and does EVERYTHING he says he will do. He is also sure to double check and verify issues that are covered under my warranty. My car has had multiple issues and recalls, etc. on my visit 3 months ago there was an issue that most advisors might say is not covered under my warranty. Derrick liked into this thoroughly and researched the issue to explain why it should be covered under warranty. At first the warranty company said no, but becasue Derrick is very knowledgeable in cars and how they work and understands the issues, he was able to explain why it should be covered and sure enough the warranty company could do nothing but cover it as it should have been. I hope he never leaves dodge airpark for as long as I am a customer. Thank you Derrick!!

Austin provided great customer service. He kept me informed as to what was occurring while my car was being serviced and gave me an accurate time as to when the car would be ready for pickup.

Austin was fantastic. He managed the process well and had great proactive communication.