I brought my car in clean for the zaktek protection and they put it over dirty spots on the car. It’s so unprofessional there and every time I take my car in they try to tell me I have a lot of work to do and it’s a lie because I have it checked with a mechanic at another place to see if they are just trying to come up with stuff to do to make more money.
It’s sad and Unethical! I will
Never get anything done there except my recalls. Bad for business and people don’t care there and do not always know what they are talking about.
1/9/2019
ELISE H. VERIFIED CUSTOMER
Everyone very friendly and helpful.
1/9/2019
Dinorah B. VERIFIED CUSTOMER
great service
1/9/2019
Samer M. VERIFIED CUSTOMER
As always, Carl was awesome and I'll definitely come see him again
1/9/2019
Chris K. VERIFIED CUSTOMER
One issue, my steering wheel makes a noise now when it turns... it didn’t do that before
1/9/2019
Rachel G. VERIFIED CUSTOMER
Derrick is very professional and respectful individual I feel very comfortable and trusting when I take my vehicle in. You should have more like him he cares about the customer and Air Park's reputation.
1/9/2019
Tina F. VERIFIED CUSTOMER
I’ve had many service advisors there. Jason took over for another advisor that initially took my car in. I really liked him, he was super nice with excellent customer service skills, I’ll be asking for him the next time.
1/9/2019
Jon B. VERIFIED CUSTOMER
I am very frustrated every time I come to this dealership service. I have upgraded Jeep rims I acquired on my own with tires to be installed. Today was my third visit to try and get someone to understand setting my Tire Pressure Indicator system. I don’t understand how custom Jeep logoed rims do not function with the TPI. By note these were on the exact same model Jeep of a friend and it worked. I have now paid you three times for no solution or even a good explanation. Very frustrating and seeking new dealership.
1/9/2019
Jim A. VERIFIED CUSTOMER
John is an outstanding Svc Advisor. However, the service took way too long today. Also, the credit card machine wasnt working which caused even further delays.
Amateurish
1/9/2019
Richard S. VERIFIED CUSTOMER
George is by far the best service advisor I've ever worked with. Thorough and kept me informed.
1/8/2019
Pratt A. VERIFIED CUSTOMER
Airpark personnel were very professional and helpful in service and parts departments.
1/8/2019
Andy C. VERIFIED CUSTOMER
Never provided any update on status of vehicle repairs, had to call myself every time to determine what was going on. Car was promised to be done by closing each day 4 days later it was finally finished although no one called to let me know.
1/8/2019
Kathleen W. VERIFIED CUSTOMER
Jason was very good. We are still waiting on a part to come in. Then we will be happy with our new car
1/8/2019
Erikka M. VERIFIED CUSTOMER
Jason was wonderful to work with!
1/8/2019
Steven G. VERIFIED CUSTOMER
I have never been to this place
1/8/2019
Joseph A. VERIFIED CUSTOMER
Carl was very courteous and knowledge. Communication was excellent and vehicle was ready promptly. Work done was first class. Service is great- exactly what I have come to expect from Airpark in all the years I have done business with them.
1/8/2019
Barry B. VERIFIED CUSTOMER
After servicing 3 Airpark vehicles over 12 years
I would highly recommend the service Dept.
Barry B
1/8/2019
Dale P. VERIFIED CUSTOMER
work done as expected. Thank you.
1/7/2019
ASHLEY N. VERIFIED CUSTOMER
Have brought vehicle in twice for same issue. Has been returned to me twice still having the same issue. Will be bringing in a third time.