Communication wasn't proactive, I continually had to follow up with my advisor to get information.
4/15/2024
Fred D. VERIFIED CUSTOMER
I dropped my car off at 930 AM Friday. I attempted to contact Joe at 4 for an update, but the call went to voice-mail and I did not get a response. Texted Joe at 10AM Saturday and finally got a callback at 12:10. Prior to that callback I tried the Airpark service number, but no one answered the phone. I finally called the new car sales number and of course someone answered that immediately. Does no one work the service phones on the weekend.
4/15/2024
Matt P. VERIFIED CUSTOMER
Richard made everything super easy. His professionalism and customer service is unmatched. I love my Ram Laramie and will not take it anywhere else.
4/14/2024
Steven D. VERIFIED CUSTOMER
He was ideal as a customer aid and more like him need to be involved with dealers
4/14/2024
Michael S. VERIFIED CUSTOMER
Anthony Gatta was 100% great! No problems with him. He is helpful, friendly, calm and did extra! also I appreciated the Loaner, everything was pretty easy! The only thing that wasn't perfect was it looked like the guys that installed my tires didn't remove all the slime that they slopped on them to seal them, or whatever that does. I am sure you will want them to take that extra step for your clients in the future. Thanks a million! :)
4/14/2024
Joseph H. VERIFIED CUSTOMER
Kyle does an outstanding job.
4/14/2024
John R. VERIFIED CUSTOMER
Anthony was excellent. He kept me informed the whole time. I enjoyed working with him.
4/14/2024
Sherry H. VERIFIED CUSTOMER
Richard has always given us excellent service!!!
4/13/2024
Richard H. VERIFIED CUSTOMER
Well done,prompt, professional and much appreciated
4/13/2024
Steve H. VERIFIED CUSTOMER
Anthony was great. Went above and beyond!
4/13/2024
Kenneth C. VERIFIED CUSTOMER
Very satisfied.
4/13/2024
Melanie L. VERIFIED CUSTOMER
I was satisfied despite the exorbitant price and for that my vehicle could of at least had a wash
4/13/2024
Tim D. VERIFIED CUSTOMER
Kyle is the best
4/12/2024
Christopher L. VERIFIED CUSTOMER
John is the best. He's always great, thorough and communicates. Well. Very happy with John.
4/12/2024
Steven C. VERIFIED CUSTOMER
It took a while, but the truck got fixed. Thanks to Richard and Kevin
4/12/2024
David G. VERIFIED CUSTOMER
This was an exhausting experience on my part. I felt like I had to battle for the Dealership to do the right thing for me based on vehicle's historical battery failures. I had to get Jeep Customer Care involved to get me satisfied.
4/12/2024
Brio Inc. VERIFIED CUSTOMER
5 stars ???????????????????
4/12/2024
Tracy W. VERIFIED CUSTOMER
Richard is amazing! You’re so lucky to have him.
4/12/2024
Paul S. VERIFIED CUSTOMER
This was my first time to Airpark Chrysler Dodge. All the staff I interacted were friendly and welcoming. Much more so than other dealerships I have gone to for any of my vehicles. I will definitely be back
4/12/2024
James M. VERIFIED CUSTOMER
Richard is a real asset to Airpark...I always know my job will be done right and importantly...by the promised time