Airpark Dodge Chrysler Jeep Ram Auto Repair Service

Great customer relationship with Mike Doyon Kept me inform of the status on my wife mini van. Very friendly

Always I feel Wonderful with Air Park service, thank you very much!

Charlie was the best service tech I have had in over 5 years Of using your service.

I drive 50 miles from Gold Canyon just to come to your dealership. This is the 3rd jeep I have bought from your dealership. George was excellent! The employees there are very professional. I'm always impressed. Thanks!

Horrible experience in service department. brought my vehicle there several times with an obvious concern to be told repeatedly everything was fine. It broke down twice and was towed the second time. Finally with the help of Jeep customer service and the excellent Moore dealership got issue resolved. The service department at Airpark needs an overhaul Very unprofessional and unhelpful

Great Communications for the repairs

Great customer service. John was first class.

outstanding service

I like to thank Jorge Hernandez for making me feel welcome, and taking good care of our vehicle service needs,from when I got there until I left. Job well done sir.

To whom it may concern I had my last vehicle at the dealership working with Jason Valadez for few times now and all times I was there Jason was more than accomodating, always carefully listening to all my concerns. Also, Jason knows his products and won't rush me or give me the body language that he's done with me even after my 20th question. I've been going to Airpark Dodge for 7 - 8 years now and I highly recommend Jason Valadez and Airpark Dodge

Thank you for your help

Very professional and friend. And did what he said he would.

Out standing crew at Airpark Jeep Dodge Chrysler. Customer Service at its BEST! Recommend your dealership and service department to all my friends and family.

I am extremely happy with Air park Dodge

Micah was professional and very helpful. We appreciate the fast approach in resolving the matter. We are looking forward to see Micah for our next Jeep service! Thank you!

Derrick did an outstanding job of taking care of me when I brought my Jeep into car dealership. He made sure I got a rental car and was very timely with repair. I would recommend Derrick to s\be my rep next time I get Jeep serviced.

If this is regarding the warranty work that was done on my Jeep SRT... After the 5th contact attempting to get warranty work done under the 3 month 3k mike warranty sold with CPO vehicles at Airpark, I was able to get my issue covered courtesy of Chris (F/I) contacting the director of the dealership to pass me off to the service manager. All other staff including and not limited to sales associate (Joana), sales managers in front left office, and service staffing were incompetent to help me in any way shape or form. Sales associate blatantly lied to me as if I had already purchased vehicle and I was of 0 importance afterwards, talked down to by the sales managers, and simply told to find out how to get coverage on my own by the service employee under the 3 month 3k mile warranty sold with vehicle. When I dropped my Jeep off for service I had just washed, waxed, and detailed it. The service department had the vehicle for a little over 24 hours and gave back the vehicle with loads of brake dust all over the wheels, water marks all over the paint and windows, and dirt on the interior floor of the vehicle. That was managed in 24 hours, scared to see what would come of a serious service job. All in all, my family and friends have purchased multiple vehicles, SRT Jeeps, Demon, Wranglers, and Porsche Macan S from this particular dealership. If I would recommend this place to another? Most likely at this point I would say no. I was pleased with the sales process and help I received in the initial greet and prior to purchase, well tuned machine in that matter, however follow up and customer service post purchase was one of the worst retail experiences I have ever received. I hope this is addressed internally. I am not someone to write reviews but after being contacted half a dozen times to write one, here it is...

Jason is hands-down the BEST service advisor I’ve had at Airpark since purchasing my Jeep new in 2016. However, there are multiple issues with the repair itself that I’ll need to address that are related to my repair.

Never been disappointed!

Service was great and Austin is very nice