Airpark Dodge Chrysler Jeep Ram Auto Repair Service

Only one comment, I had my jeep in last week for an oil change and they told me I needed back brakes, that's why I brought it in today. But when they were replacing my brakes, I got a call that I should do service on my throttle body. Why wasn't I told this last week when they told me about the brakes, and why would they be looking at my throttle body while doing a brake job?

Everyone I come here I am told a time frame that is never within range. I came to try this place again after being disappointed and once again, they did not tell me that my car would not be done until the next day, after telling me a couple hours. I did get a rental car to use to get to work but they really need communication skills.

Still tell people to go to airpark.

Great

Derek was very helpful and kind.

I was told my front and rear differential were both leaking as well as needing a 4x4 service and a xoolant flush because it was discolored. The warranty covered the radiator issue which is what I initially brought it in form(red fluid leaking). When I asked a friend about differential fluid leaking he said that should not have happened because I don’t off road the Jeep or ride it hard. I took it to another shop once the warranty work was finished and lo and behold only one differential was leaking the coolant was not discolored and was half full and since I don’t off-road the 4x4 service was not necessary either. The $650 in necessary services at the dealership ended up costing $125 elsewhere. They have a customer for life and I’ve lost trust with the dealership recommending what truly needs to be done vs running up a bill for the sake of commission. Well I hope it was worth it because now they’ll get 100% of zero commission from this former customer and never recommending that dealership shop again. Trust is huge for us laypeople who rely on car experts to help us not take advantage of us. An entire school community now knows the experience. I was happy to share with my staff and families in north scottsdale and recommend another place.

Mike was awesome, always get great service, every time

Excellent job and service! Thxs!

Jon was amazing will always use him 10 out 10

Did I really get this for my truck

Chrysler warranty’s/service contracts are a joke and it is disgusting to me how Chrysler is trying to use a loophole to void my warranty - I hold your dealership responsible.

I’m and out in 50 min. Awesome

Really like the pickup/dropoff service while you wait for your vehicle.

You expeditiously did a great job on my prized possession-an orange Renegade Jeep. When needed, I'll be back. Joyce S

Shawn service manager is excellent. He helped me resolve a few concerns and made my service appointment go very well and timely. Thank you much. Outstanding. I drive many miles to get my service done at Airpark

Great and easy service!

Everyone was nice and they took care of my car in a short time Thank you

Carl was very efficeint and answered all my questions

As a former BHA employee I expected more. Micah, the service person they assigned me to never even called me when my car was done. I called st 530 and was told he left for the day. The poor girl at the service desk had to scramble to get an Uber to get me to Airpark from my work before they closed. I will be speaking with the GSM tomorrow regarding it.

Always a pleasure doing business at Airpark. Jason Valadez is outstanding.