Well since you asked...I left a msg for the Service Director Ron Rhodes with details and he did NOT call me back. I also spoke with a Service Manager and he is well aware of my disappointment.
11/30/2018
STEVE M. VERIFIED CUSTOMER
My advisor Mike Doyon was excellent
11/30/2018
JORGE L. VERIFIED CUSTOMER
I hate Carl.
11/30/2018
ANGELICA M. VERIFIED CUSTOMER
The service was great!
11/30/2018
Ron T. VERIFIED CUSTOMER
George Hernandez was super. Couteous, friendly, and energetic!
11/30/2018
Doug B. VERIFIED CUSTOMER
Mike was very thorough and thoughtful in his communication. Kept me updated on the status of my truck. A very good service experience. Thanks Mike! I will see you again!
11/30/2018
FRED M. VERIFIED CUSTOMER
Micah was the best service rep I've ever dealt with.
11/29/2018
Thomas M. VERIFIED CUSTOMER
Jorge was awesome.
11/29/2018
HARRY J. VERIFIED CUSTOMER
I will be there today to discuss it.
11/29/2018
RUSSELL B. VERIFIED CUSTOMER
Thank you and happy holidays!
11/29/2018
TAMMY K. VERIFIED CUSTOMER
very pleased with the service we received
11/29/2018
OLIVER H. VERIFIED CUSTOMER
Mike was awesome! Kept me updated and was up front with me from the beginning. Will always take my truck here for service.
11/29/2018
KEN N. VERIFIED CUSTOMER
Austin was great!! Great communication!!
11/29/2018
Carolyn W. VERIFIED CUSTOMER
The work was done efficiently quicker than expected. Jorge was wonderful.
11/29/2018
FRANK M. VERIFIED CUSTOMER
Jorge Hernandez and your staff did excellent job on my vehicle. Thank you so much
11/29/2018
ROBERT H. VERIFIED CUSTOMER
work complete on time, everyone very helpful.
11/28/2018
Kenneth A. VERIFIED CUSTOMER
Great customer service.
11/28/2018
CRAIG S. VERIFIED CUSTOMER
Jason and his team are the Best. 10 out of 10 stars.
11/28/2018
Christenses S. VERIFIED CUSTOMER
Austin was great and very helpful
Sloan
11/28/2018
Michael G. VERIFIED CUSTOMER
Good job...one suggestion: I have owned my first jeep ever for less than 6 months. I knew nothing about what to have done on first visit...my bad. I received an email that my second coat of ZakTek was due. Then I received an email acouple of days later that it was time for oil change and tire rotation with a coupon for discount. I scheduled appointments and brought jeep in. Told the servicman that I didn't really need a tire rotation yet. He inadvertantly did it anyway. I then received call that car was ready and that tires were rotated and oil changed, ZakTek, etc done. I told the service dept that I didn't want the rotation. When I picked the car up they said that the reverted tires back to original location. Then someone said it doesn't matter because I had four free oil changes (now three), and four rotations, which were through SWEEP program. Why dudn't someone tell me ahead of time. Then when I got home I checked mileage...only 2200 miles!...my bad for not checking. So wasted oil change and extra time....bottom line brief first timers with new cars on first visit.