Airpark Dodge Chrysler Jeep Ram Auto Repair Service

KARYLE was great.. And he gave me some great advice regarding my car while I was there as well

Wait time is horrible. Never get the information I request. Like 2 months ago I asked for prices on tires and still haven’t heard. Had to go elsewhere.

Great service. Thank you.

George Chako is wonderful to deal with. I wouldnt want to deal with anyone else. He helps both my husband and I and we are really pleased with him.

Jorge Hernandez was immediately attentive and professional. Overall experience from check in to cashiers was superb. Thanks!

I had a scheduled appointment for Wednesday the 7th, I went in on Tuesday the 6th to get a quote on something small completely unrelated to what I was getting done on the next day, I asked for John Marino to help me and he he told me that he was too busy and told me he could help me on my scheduled day. I asked if he could just take a quick look and he told me that parts could help. So I went to parts (understanding that going out to look at vehicles wasn’t their job) and they told me that they couldn’t look at it, but Tone told me he would help me find an actual adviser that could help. He took me to a man named mike (which I’ve had customer service problems with in the past) and mike told me he was busy and that I could sit down and he would get with me when I could. So I sat down waited a couple minutes and walked out, I saw that Jason (a service adviser that’s helped me in the past) was working so I went into his office nd he helped me immediately, he just took a quick look and walked with me to parts and got me the quote I needed. Jason got everything I needed done in about 5 minutes, where I waited a previous 20 minutes just trying to get help. But it doesn’t end here. So I go in at 7am on Wednesday the 7th and drop my car off, it gets to about 4pm and I decide to call, John tells me that they’ll have it done on 30 minutes. I get a call at 4:40 saying it’s ready, I go in and pay $145 and leave, when I get back to my house I notice the problem I took it in for was not fixed. So not only have I wasted a lot of my time with running around and waiting, but my issue that I paid for wasn’t even fixed. I’m very disappointed with everything.

Michael was very professional and courteous and kept me well informed on the status of my vehicle.

Friendly service, but waited an hour and a half for an oil service. Would like to have it in no more than an hour.

I LOVE MIKES SERVICE-----VERY PROFESSIONAL

A few extra problems came up and John took care of the situation very well.

Service advisor, Jorge was very efficient and courteous, As also the admin area -

Carl is very knowledgeable and a must go to when my Jeep needs service!!!

My vehicle was in for oil change and tire rotation. It was done fast and the updates we also completed. Was very happy with the service

No issues, worked with John Marino for the first time. All good.

Nate was excellent. Friendly and knowledgeable. The service technician Leon Marquez has always gone above and beyond. I cannot day enough good things about them. Thank you

Always feel like you care

My rep was outstanding

Very accommodating and thorough.

I felt as if Charlie thought I was an idiot based on what he was trying to have me believe. I will be more than happy to discuss it with someone. Also, my service agreement provides an oil change twice a year. He said, you have low mileage and left it at that. If I want have my oil changed twice a year regardless of whether I drive a lot of miles or not, I expect it to be done.

Nate was exceptional.