Airpark Dodge Chrysler Jeep Ram Auto Repair Service

Kyle is honest and doesn't try to sell me things and Services I don't need. I trust him with my vehicle

Kyle was terrific.

Kyle always takes care of business in the most personable way possible. I know my Wrangler will always be taken care of - which makes it an easy decision to keep working with Kyle. Give that man a raise!!

Second time I’ve used Airpark’s service group and both times have been incredibly easy. Joe was very helpful, explained the process, expected time and went over the recall information with me. Very pleased with the service there.

Efficient and polite service!

Kyle Heckathorn is an outstanding representative of your Dealership. His service and attention to detail for the customer is exception. I will continue to ask for him because of his care and professionalism. Thank you! D. Weber

Really good customer service thanks

I liked that Anthony under promised the time it would take.

Forgot to reset oil change minder. Most customers probably wouldn’t even look at that. Not a big deal for me but could be for other customers. Otherwise did a good job and appreciate the effort on the rattle coming from right rear removable window. Anthony is professional and easy to work with.

Job was completed in the time promised, thank you.

Thx John and Airpark for there great service

Good job, people were very polite.

Anthony always provides great customer service.

Anthony is great to work with. Best I've worked with out if all my cars and dealerships I've been to. Thank you.

He is always great.

Morning, my truck was serviced at Scottsdale AirPark (customer#804221), oil change, tires rotated and Zaktek exterior coating. Prior to my appointment, I was informed it would take 3 hours for the service. Day of my appointment, I pull up before they were open at (06:58). I asked Anthony for a loaner due to the length of service time.I was told, I had to request in advance and none available. That would of been nice to know (FYI) when I made the appointment, (lacking of communication). Was offered a Lyft service, was ok, I decided to wait. Anthony comes to me at 8:25am, stating my truck was ready and I said, how? it takes 3 hours for the Zaktek. He said because I show up early???(2 minutes early) really!! They service my truck less than an hour??? Hello think about this??. I should of checked the truck before leaving but I stopped at the store 5 minutes from AirPark, and noticed water spots all over the truck, it look like they just washed it. I called Anthony and question, how did they coat the truck, when there was still bugs on the front of the truck. He said, I was supposed to detail before taking the truck for service. Again, I was NOT informed, it was clean 2 days prior. IF they coated with Zaktek as stated, that means the bugs stains were coated over on the truck. I said to Anthony, FYI,why would you do that??He could of refused and reschedule for Zaktek. Its just common sense. He said, we did the service, at that point I’m really upset, so I just hung up. I’m extremely disappointed, I didn’t receive accurate information/lacking communication with service department.I felt, I was taken advantage of. This email will be forward to proper channels. Billie Donna B

Anthony is the best! We are very satisfied with your service and professionalism .

Kyle was very helpful and easy to work with.

It’s unheard of the Dodge doesn’t make the part I need So I look on eBay find one and your tech is unable to Program the part do to it being used What a mess I am unsure what I am going to do

Joe was great, kept me apprised on my vehicle every step of the ways.