I purchased my truck at your dealership on 2022 and brought it back for service anticipating that since I bought it at your dealership, I would have a good experience being that it’s a first time I brought it in for any issues unfortunately was very disappointed with the service department, customer service and the fact that they had my truck for seven days and did nothing to diagnose the issue. I didn’t get a loaner I didn’t get a rental and I didn’t even get a call to get an update I had to call for an update cause the service man did not bother to call me to at least give me status. I had to go pick up my truck and take it to a different dealership I regret taking my vehicle to your dealership, I hope that you guys make it changes in your service department as of now I will be taking my business elsewhere
2/8/2024
ANDRAS Y. VERIFIED CUSTOMER
Best Customer Service Experience!
2/7/2024
James M. VERIFIED CUSTOMER
Anthony is the best
2/7/2024
Fred M. VERIFIED CUSTOMER
John was very courtesy and helpful and patiently addressed my concerns.
Sincerely Fred M
2/7/2024
Joseph H. VERIFIED CUSTOMER
Always superior service w/ Kyle
2/7/2024
Roger H. VERIFIED CUSTOMER
It was a pleasure having Richard Small assist me with my vehicle. I will not hesitate to utilize him again.
2/7/2024
Dan B. VERIFIED CUSTOMER
Thanks
2/7/2024
Henry T. VERIFIED CUSTOMER
Things went smoothly. John is easy to communicate with. I always wish our vehicle would be washed before being returned to us.
2/6/2024
Clyde D. VERIFIED CUSTOMER
Problem not corrected
2/6/2024
Veritas Transportation. VERIFIED CUSTOMER
Greyson was great as always!
2/5/2024
Mary S. VERIFIED CUSTOMER
Kyle is always fantastic! Will continue to trust him with our car service.
2/5/2024
Robert W. VERIFIED CUSTOMER
Everything was fine.
2/4/2024
SUZANNE C. VERIFIED CUSTOMER
Kyle was very attentive and great service writer.
2/4/2024
Ana M. VERIFIED CUSTOMER
Kyle was very personable & professional. I appreciate that he didn't try to sell me unnecessary services.
2/4/2024
Eric C. VERIFIED CUSTOMER
Kyle was excellent. Very communicative and welcoming. Unfortunately a service was suggested for my vehicle that was not correct, nor could it be done nor is it suggested by ram (2019 and prior recommended at 67500). My 2022 ram 3500 does not require an egr cleaning, estimated at $1600 for the service. This in my eyes is a way of scamming customers, and I was saddened that it was proposed. I'm not sure if techs have been improperly trained, or if they have been trained to offer inappropriate services. Either way, it is costing people unneeded services and costs that are otherwise not informed. I hope this is simply a mistake or oversight, but I do not have confidence in the dealership to provide the services required for my vehicle.
2/4/2024
Bob V. VERIFIED CUSTOMER
Hary is the best, available, honest, and goes the extra mile to help!
2/4/2024
Patrick M. VERIFIED CUSTOMER
Richard was a great guy and handled my car situation with class. Definitely will return to him for any future car needs.
2/4/2024
Scott M. VERIFIED CUSTOMER
Great service and absolutely no complaints! The service has always been great
2/4/2024
Gary G. VERIFIED CUSTOMER
Richard is always attendant, professional and provides consistent service.