Joe was all that I would like as a service advisor. He answered all our questions. He was pleasant and helpful.
1/30/2024
Annie W. VERIFIED CUSTOMER
Joe was excellent. Great customer service, very knowledgeable and helped me with everything I needed.
1/30/2024
Mark L. VERIFIED CUSTOMER
Kyle was great communicating updates and utilizing the warranty I purchased.
1/29/2024
Scott S. VERIFIED CUSTOMER
Anthony is a rock star! Outstanding customer service.
1/29/2024
William M. VERIFIED CUSTOMER
I had a wonderful and positive experience dealing with Anthony, indeed!
1/29/2024
Coy F. VERIFIED CUSTOMER
I have entrusted all of my vehicles’ maintenance to Airpark. I trust that the “multi-point” inspections are actually being performed. I would expect that Airpark service would inform me that wear items, like my brakes, were nearing the end of life so the problem could be corrected prior to going metal to metal, costing me a lot more money and rendering the truck inoperable. Additionally, several oil changes ago, I had mentioned that the “low coolant level” light was on. Knowing that coolant doesn’t typically just go away, I would have thought that it would have been investigated for a leak. It appears that the coolant was just topped off because I found the leak while investigating the horrific noise that turned out to be my brakes running metal to metal. Finally, it took two weeks to get my truck back. I don’t have an extra vehicle so two weeks without my truck is a huge issue. Overall, I’m pretty disappointed with my experience.
1/29/2024
Dazunquie J. VERIFIED CUSTOMER
Kyle is the best!!!
1/29/2024
Alan K. VERIFIED CUSTOMER
Appreciate Kyle’s courtesy and expertise guiding me with the proper correction for my jeep
1/29/2024
Mack M. VERIFIED CUSTOMER
Kyle did a great job!
Mack M
1/29/2024
Amanda K. VERIFIED CUSTOMER
Appreciate the efficient service!
1/29/2024
Bonnie N. VERIFIED CUSTOMER
The service went well,kyle said it might be about 3 hours. I was out in 2 hours and 40 minutes. Great job, thank you.
1/29/2024
Michael K. VERIFIED CUSTOMER
Kyle is great . Keep him part of your team
Mike Kelly
1/28/2024
Diane M. VERIFIED CUSTOMER
Kyle is always professional, friendly, and provides exemplary service. Great communication, he obviously cares about his job and customers.
1/28/2024
John Welsh. VERIFIED CUSTOMER
Gary is excellent!! Always keeping you informed!
1/28/2024
John F. VERIFIED CUSTOMER
Anthony answered all my questions. He was patient and knowledgable. I would contact him again if I need assistant.
Karen
1/28/2024
Scott E. VERIFIED CUSTOMER
Been coming to this dealership for service since 2015 and Richard Small is one of the best service advisors I’ve encountered.
1/28/2024
Philip T. VERIFIED CUSTOMER
Good customer service
1/28/2024
Allan M. VERIFIED CUSTOMER
Kyle
Took care of us, communicated and got us a car to drive while ours was in the service. Thank you
1/28/2024
Kenyon B. VERIFIED CUSTOMER
Anthony did an outstanding job by keeping me informed and updated on the progress of the repair. He listened to my concerns and delivered on his word. Great Job !
1/28/2024
Kimberly L. VERIFIED CUSTOMER
Even though I ended up taking the vehicle elsewhere to be repaired, Gary was a huge help to me. And I appreciated his attitude and his professionalism