Mark was very professional, helpful, knowledgeable and courteous. Well done!
3/31/2022
GARY C. VERIFIED CUSTOMER
Mark was excellent very attentive and knowledgeable.
3/31/2022
MARCUS D. VERIFIED CUSTOMER
Mr Snipe is the epitome of class personified.
3/31/2022
Dyesha D. VERIFIED CUSTOMER
He was very helpful. Thank you
3/31/2022
PATRICK T. VERIFIED CUSTOMER
Extremely satisfied with Patrick and my car
3/31/2022
ALICE D. VERIFIED CUSTOMER
The staff at Subaru always goes above and beyond in customer satisfaction.
3/31/2022
Daneyda G. VERIFIED CUSTOMER
Katelyn made sure my car was done in a timely manner since I had to be at work. I appreciate that
3/31/2022
Jennifer C. VERIFIED CUSTOMER
Friendly, thorough, and knowledgeable.
3/31/2022
Lisa D. VERIFIED CUSTOMER
Car bought 3 months ago. Prior 6 Lexus trucks from me, 2 from my mom, and 1 from my brother from Woodfield Lexus. I passed at least 4 from my home to Schaumburg because I loved their service. Here not so much. Just purchased this car. I brought it in 2 days later about this radio. What I was told was I need to turn the car on and off. No one checked that updates were needed. Today I am also told that I need new wipers amounting to $180. If I purchased a 65,000 car I am quite sure Woodfield Lexus would have replaced those prior to selling or once noticed. Tires I get (discussed that with service person Robert a month ago). He explained that. But windshield wipers. Absurd. That type of product should have been replaced just for costumer satisfaction prior to selling the car. Do better. Don’t think I’ll will go this route again. Service in orland to me is never up to par. Felt that the one time I went for service at Lexus orland. Never went again. Instead I drove the hour to Woodfield. Good service is worth it.
3/31/2022
James W. VERIFIED CUSTOMER
This was not David’s fault but I had to cancel my original appointment and reschedule. Whomever It was that rescheduled for me did not coordinate with the wheel guy to refinish my warranted wheels. Disapointed that I have to return again, especially considering I live in Indiana.
3/30/2022
John P. VERIFIED CUSTOMER
Gianna was wonderful to work with. She handled the recall issue with my Outback with ease.
3/30/2022
Dorothea F. VERIFIED CUSTOMER
Helpful!
3/30/2022
YVONNE R. VERIFIED CUSTOMER
I was totally satisfied thank you
3/30/2022
Geraldine W. VERIFIED CUSTOMER
I agree it was a job well done.
3/30/2022
Emma R. VERIFIED CUSTOMER
Keep up the awesome work.
3/30/2022
PHYSCIANS CHOICE. VERIFIED CUSTOMER
Although I didn’t purchase my car in Orland Park however what will keep me coming back is the excellent customer service Gerald Wilson provided to me. His 40k maintenance recommendation was well received.
I made a return service appointment before I left because of the way I was treated.
You have 2 awesome porters who provided me with a safe ride to and from work. They both are true assets to your service department.
3/30/2022
Peter L. VERIFIED CUSTOMER
Very pleasant service visit.
3/30/2022
Cherryl T. VERIFIED CUSTOMER
Katie is a totally professional service provider. It was a pleasure to deal with her