every time I've been to Riley I've been extremely satisfied with the level of service I received this was no exception today when I was worked in to get a new battery so that I didn't have to get another jump for a later appointment I really appreciate the service team in their willingness to go above and beyond for customers.the service department alone will ensure that my next vehicle purchase will be through Riley.
5/11/2019
Brent B. VERIFIED CUSTOMER
As always the service was excellent. Everyone was friendly, prompt, courteous, kept me updated, easy to work with.
There was one event that needs to be resolved. When I was checking the vehicle in your computer system showed a 2007 vehicle under my name that I’ve never owned I don’t know that the issue was completely resolved and the vehicle taken off of my records.
5/10/2019
Claudia B. VERIFIED CUSTOMER
Always the best! Thank you.
5/10/2019
Joe W. VERIFIED CUSTOMER
Great guy. Good job.
5/10/2019
Willis J. VERIFIED CUSTOMER
Kaylee took good care of me. Wish the cat was fixed sooner but that wasn’t his fault.
5/10/2019
Debra B. VERIFIED CUSTOMER
I appreciate that Joshua called me back regarding my bill and the fact that somehow I was charged more than I should have paid. He took care of it and was very conscientious about it.
5/10/2019
Kenneth H. VERIFIED CUSTOMER
Great service. Took care of everything.
5/10/2019
Steven B. VERIFIED CUSTOMER
Things went smoothly and I had reserved a loaner. I don’t live in JC anymore but still prefer to have my vehicle’s serviced at Riley.
5/9/2019
David R. VERIFIED CUSTOMER
Daniel was very conscientious and determined to find that rattle and get those parts on perfect. I love the vehicle and I'll see if I can refer you some more business, Thank you David R
5/9/2019
Darlene K. VERIFIED CUSTOMER
Joshua was very friendly and competent. He checked to see if there were any recalls for our vehicle and before turning it back to me, he double checked for any recommendations that may have been found during the multi point check. I feel confident that we should have a safe trip to our vacation destination in a couple of weeks. Thank you, Joshua.
5/9/2019
Peggy Jane. VERIFIED CUSTOMER
Always so helpful to me!
5/8/2019
Andrew B. VERIFIED CUSTOMER
Great service and great staff
5/8/2019
Patrick H. VERIFIED CUSTOMER
Was very helpful and polite truck was ready on time which means a lot
5/8/2019
Shawn Terrell. VERIFIED CUSTOMER
Absolutely great from top to bottom.
5/8/2019
Ted L. VERIFIED CUSTOMER
They got me in and out of there in a timely manner and everyone is very friendly
5/7/2019
Karen C. VERIFIED CUSTOMER
Great job as always!
5/7/2019
Gayle C. VERIFIED CUSTOMER
My only question is should I have had my tires rotated at the time of my oil change? I asked about that and thought they were going to rotate tires but they didn’t.
5/7/2019
Brian B. VERIFIED CUSTOMER
Kayle is the best!
5/6/2019
Deborah S. VERIFIED CUSTOMER
Great service.
5/4/2019
Michelle S. VERIFIED CUSTOMER
They were awesome still waiting on my paperwork thougb