For having an appt. I thought the wait time was a little long. Everything else was great.
2/2/2019
Jason F. VERIFIED CUSTOMER
It was real quick, and the guys tried there best to try to get me the best deal for my major repair
2/2/2019
Kenneth H. VERIFIED CUSTOMER
Great service.
2/1/2019
Richard W. VERIFIED CUSTOMER
I had an emergency and needed immediate service. They were able to help me out promptly. Thank you so much!
2/1/2019
David F. VERIFIED CUSTOMER
Service was exceptional! Only complaint was I had to come back for a noise in a tire and found a metal buckle stuck in a tire
2/1/2019
Ashton W. VERIFIED CUSTOMER
I was there for an oil change and running light change and I was there over 2 hours waiting for it to get finished with my two young sons. This happened to me the last time I was there too. Two hours seems much too long, especially with kids, to have to wait for an oil change and quick bulb change. The service people were very friendly and I have no complaints with the customer service. My only issue is with the long amount of wait time.
2/1/2019
Mark D. VERIFIED CUSTOMER
Great service!
2/1/2019
Diane B. VERIFIED CUSTOMER
Great job by service dept!
2/1/2019
Vanessa M. VERIFIED CUSTOMER
Keep me up dated on my truck
2/1/2019
Michael O. VERIFIED CUSTOMER
Your service team put my mind at ease after I towed my car in with a large quantity of water in the fuel tank. I appreciate to quick repair time and follow up regarding this matter. I will use Riley for all my service needs in the future.
2/1/2019
Paul A. VERIFIED CUSTOMER
State inspection. Ok
1/31/2019
Cory K. VERIFIED CUSTOMER
Sam was awesome to work with and took great care of me
1/31/2019
Bret S. VERIFIED CUSTOMER
Kayle did a great job
1/29/2019
Marilyn B. VERIFIED CUSTOMER
Kayle is very courteous and helpful.
1/28/2019
Cindy T. VERIFIED CUSTOMER
The person who performed the work on my truck today did a fine job but I also had ordered a cab light over my back seat. I believe this is the third time I have been to Riley’s to have this put on and each time I come in it hasn’t been there. I make a thirty mile round trip each time I come in.i am disappointed knowing that I have to come back again!
1/27/2019
Gerald H. VERIFIED CUSTOMER
The only complaint I have was that I waited almost two hours for an oil change. Had I known it would take that long I would have left and came back.
1/26/2019
Jeffrey T. VERIFIED CUSTOMER
100,000 mile service was performed. All tasks were completed in a timely and efficient manner. Well done!
1/26/2019
Pamela J. VERIFIED CUSTOMER
Sam did an excellent job of keeping me informed on the progress of my service through to its completion.
1/26/2019
Bryan S. VERIFIED CUSTOMER
Kayle is great. Your technicians are not good at all. If a technician can’t keep the records and paperwork right, you have a significant issue. I was told my truck was complete, and kayle believed it was done too. Little did me know, the technician couldn’t recall working on my Yukon. Turns out, he had not worked on my Yukon. You have to get your crap together. Thanks to Kayle for double checking the technician and realizing no work had been done on my Yukon. Way to go kayle.